Does R1 RCM pay their employees well?

According to anonymously submitted Glassdoor reviews, R1 RCM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at R1 RCM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at R1 RCM?

52% of R1 RCM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated R1 RCM 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at R1 RCM?

Senior Analyst (272) , Analyst (244) , Patient Access Representative (103) , Manager (53) , Software Engineer (46) , Senior Associate (45) , Assistant Manager (40) , Operations Lead (33) , Patient Registration Representative (30) , Customer Service Representative (28) , Patient Registrar (28) , Senior Software Engineer (25) , Director (24) , Quality Analyst (24) , Associate (23)

What are the pros of working at R1 RCM according to real employee reviews?

"Pay was good for the area" ((in 109 reviews)); "Good benefits provided to the employees" ((in 106 reviews)); "flexible work from home" ((in 103 reviews)); "Great people in our department but function in silos separate from other parts of the company." ((in 71 reviews)); "Company is good and work culture is good" ((in 45 reviews))

What are the cons of working at R1 RCM according to real employee reviews?

"Poor management HR staff is not good at all and not admin staff" ((in 221 reviews)); "The salary is low and monotonous" ((in 92 reviews)); "Some managers don't understand the departments they are managing therefore they set goals and expectations that are not possible to met." ((in 68 reviews)); "There was no training involved besides a log/out on the Medicare systems that would be utilized for the position." ((in 61 reviews)); "Lack of information from upper management" ((in 61 reviews))

What are employees saying about R1 RCM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about R1 RCM layoffs and their outlook for job security at R1 RCM in 2026.

What are the top reviewed R1 RCM locations?

Chicago , Southfield , Salt Lake City , Kalamazoo , Detroit , Austin , Indianapolis , Birmingham , Atlanta , Murray , Jacksonville , Dallas , Wichita , Warren , Provo , New York , Milwaukee , Nashville , West Valley City , Houston , San Francisco , Pensacola , Joliet , Oklahoma City , Washington , Mobile , Waco , Seattle , Pittsburgh , Tulsa

R1 RCM reviews

3.3

52% would recommend to a friend

(2,948 total reviews)

Joseph Flanagan

54% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Senior management

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 31, 2020

Has potential but very cliquey and a rumor mill

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

*Various work shifts from 8,10 and 12 hour shifts day, afternoon, evening and night available * Shift Differentials * Good Medical Benefits *Some opportunities for growth

Cons

* communication between departments is not always the greatest and sometimes non existent * management and supervisors don’t always practice what they preach and play favorite * pettiness between co workers and lots of cliques * call in policy (only allowed 3 call-ins for the entire year before receiving a write up and each call in does not reset on a calendar year schedule, a call in does not drop off until the month and day of the next year) and no sick leave , given what we are exposed to in certain departments, especially the ER does not coincide with the clinical staffs policy and we are exposed just he same * lots of different programs used throughout the day but only given one monitor

2.0

Jun 22, 2020

Honest Review! The good, the bad, and the plain ugly

Manager, revenue cycle operations

Recommend

CEO approval

Business Outlook

Pros

High technology base. Great programs to track goals and maintain metrics. Great pay! Definitely an innovator leading the way in Revenue Cycle Mangement.

Cons

Costly health care & not great coverage. May move too fast with implementing new technology. Moves ahead with or without your team being fully trained. Significant failures to communicate when other departments (Shared Services) change processes that extremely effect your workflow. Outsourced as many Jobs and functions as possible to overseas teams.

R1 RCM Response

6y

Thank you for providing this valuable feedback regarding your concerns about interdepartmental communication. As an organization, we value teamwork and working together the right way. We are always disappointed to hear about situations like this. We’re sorry that we couldn’t reach a timely solution, but in the future please reach out to your HR business partner or your compliance team for suggestions on how to best resolve issues like this so that they don’t happen again.

2.0

Feb 25, 2020

Poor place to work

Health information technician

Recommend

CEO approval

Business Outlook

Pros

At least I had a job for a short time

Cons

When R1 took over the Health Information department they changed everything with out asking the people who do the work what they thought. Everyone I know goes home crying on a regular basis and is upset alot of the time there is too much work and not enough people. The pay is terrible and management does not seem to really care. Corporate could NEVER keep my PTO straight it was always needing to be adjusted. I was let go due to techniqality which is fine. It was time to move on. I felt like a dandelion who had killer sprayed on it and was dying for the inside out. I am much happier now.

R1 RCM Response

6y

Thank you for providing this valuable feedback. We never want Associates to feel upset or overwhelmed about the work that they do. As an organization, we value teamwork and working together the right way. We are always disappointed to hear about situations like this. We’re sorry we couldn’t provide a timely solution for you. In the future, once a problem is identified, we encourage you to partner with your HR business partner or compliance teams as they can be great resources for creating solutions, providing answers or to offer any assistance you might need.

Viewing 208 - 210 of 2,948 Reviews

Jobs at R1 RCM

Customer Service - Patient Registration (Monday to Friday 7:00 AM to 3:30 PM Concierge Role)

Birth Certificate Clerk

Outpatient Coding Quality Associate

Customer Service - Patient Registration Team Lead (Monday to Friday 8:30 to 5:00)

R1 RCM

R1 RCM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Has potential but very cliquey and a rumor mill

Honest Review! The good, the bad, and the plain ugly

Poor place to work

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