R1 RCM reviews

3.3

52% would recommend to a friend

(2,948 total reviews)
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Joseph Flanagan

54% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jan 24, 2020

Registration Specialist!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home, that was all!

Cons

DO NOT WORK FOR THIS COMPANY!!! The Kalamazoo, MI location specifically is one of the worst employers I have EVER worked for. Most of the colleagues are uneducated to have the positions they do and most jobs are given from being an butt kisser or relative and it is clearly obvious. Poor communication from the CEO all the way down with literally everything. My whole year and change at the company I was harassed and picked on by a former team leader and higher ups. Don’t be fooled by the interview as it will seem sweet but once there you will understand how horrible of a company this is. We are connected with hospitals who already provide registration service to their patients. Patients get millions of calls from R1RCM and the hospital so they are confused and think the calls are prank as most are older patients. This company is a fluke as it can get and I’m so glad that I left when I did. On top of that they do not pay you enough for the horrible work environment you’re in plus all the unneeded drama that I tried so hard to stay away from. Coming to work and minding your business apparently created more problems for me.

1.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

I get my paycheck on time.

Cons

Seriously one of the worst places I have ever worked. You are treated like a number rather than a human. All that matters is if you get your quota done. If you question anything, you get a target on your back. They claim to be all about "transparency", it is the complete opposite, they will tell you one thing, then do another. Morale is terrible at the Salt Lake location, everyone wants to leave, except for upper management who go around congratulating each other on how well they (upper management) are doing, while treating people below them like crap. All of the work is being sent to India, and they are happy to let knowledgeable, talented people walk out in order to get rid of anyone who thinks for themselves and might question something. They put no value on experience. If you try to work with HR, they just ignore you hoping the problem will go away. They really just prefer automatons to do what they are told as fast as they can and don't think for themselves. Seriously, anywhere is better than here.

1.0
Jul 16, 2019

Horrible management

Recommend
CEO approval
Business Outlook

Pros

working from home - nothing else I can think of

Cons

MANAGEMENT IS HORRIBLE! Manager/employee ratio is 5:1.

Viewing 211 - 213 of 2,948 Reviews

Glassdoor has 3,004 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.