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      REI

      Engaged Employer

      REI reviews

      3.6

      64% would recommend to a friend

      (4,373 total reviews)
      avatar

      Mary Beth Laughton

      38% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      REI has an employee rating of 3.6 out of 5 stars, based on 4,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      2.0
      Sep 21, 2022

      Mostly hype- reputation will eventually catch up.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro deals. Relaxed dress policy. This year REI will provide bonuses although the incentive plan structure technically should not allow it.

      Cons

      Micromanagement is the norm from upper management. Employee satisfaction is paid lip-service only. This year the overall satisfaction scores were in the high 60% range. Chaotic swings in the retail business result in knee jerk reactions by management. High turnover in key positions frequently leave everyone scrambling. Work life balance is truly not a high priority to REI, regardless of what the Forbes list says.

      1.0
      Sep 20, 2022

      Worst investment of my time

      Sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Save 30% on gear that you don’t need - First-hand experience in finding 5 good people to handle the stress of terrible customers and co-workers

      Cons

      - Lacks concern of employee mental health - Schedules based on membership sales - Fails to equally pay employees with the same job title and expectations - Undervalues Time spent with company - impossible to claim benefits - Mgt will not provide the needed help; that’s on the front of house crew

      Viewing 562 - 564 of 4,373 Reviews
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      ReviewsREI reviews

      Glassdoor has 4,512 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.