REI reviews

3.6

64% would recommend to a friend

(4,361 total reviews)
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Mary Beth Laughton

39% approve of CEO

35% positive business outlook

REI has an employee rating of 3.6 out of 5 stars, based on 4,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The REI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 18, 2017

Great people, Terrible managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers, work-life balance, benefits, discounts

Cons

Terrible management, lack of communication, lack of process

1.0
Jun 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Some great people at REI. The pro deals can't be beat. Good health benefits.

Cons

Staff is overworked, work life balance varies by director, employees feel a sense of fear that they could be laid off at any time. Layoffs are covered up by managers blaming performance and leaving employees confused and embarrassed. Managers and Directors who don't embrace REI values (or do anything in the outdoors for that matter) are hired, and make changes that have negative impacts across the company. Technology is not supported with enough staff to maintain it. Leadership is not open to change or suggestions, unless it is their change or their suggestions.

3.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Perks are great, benefits are great. Some cool people. Some cool projects.

Cons

Leadership is taking it to a very corporate feel where people no longer matter and the bottom line is all that does. A sad thing.

Viewing 7 - 9 of 4,361 Reviews

Glassdoor has 4,499 REI reviews submitted anonymously by REI employees. Read employee reviews and ratings on Glassdoor to decide if REI is right for you.