RH reviews

2.7

31% would recommend to a friend

(1,865 total reviews)

Gary Friedman

31% approve of CEO

39% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 15, 2010

Don't be fooled... You will not be "valued"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

generous discount good health benefits with vision and dental options on the store level, coworkers are easy to work with and build relationships

Cons

Upper management is incompetent, disorganized, and focused on irrelevant goals that do not meet the needs of the business. Document all communication with upper management as you will be thrown under the bus for anything that reveals their incompetence. Training is insufficient for management. However, you will be expected to know everything from day 1. Pertinent information and tasks come at you from all directions and are located in so many areas of the network site that it is practically impossible to meet targets. Plan on doing, redoing and redoing the same task while upper management changes their mind. Schedules and deadlines change constantly. Be prepared to constantly change your time off to meet the ever changing deadlines. Previous commitments mean nothing to upper management. You are required to give up your personal life for the goals of company. Consistently under staffed as a district. All managers are expected to change their schedules to cover shifts and drive daily to stores that are hours away and even in other states. Even with numerous open management positions, it is practically impossible to move up in the company and they almost never hire anyone new. It is not uncommon for management positions to be left unfilled for years while you are expected to cover shifts and your DM (who won’t hire anyone) is completely unwilling to also help stores in need. Capable, experienced, competent applicants are turned away for the most minuscule reasons. They are completely unwilling to train or work with anyone. The company wide initiative is to fill positions with the “right people” (over qualified individuals who are willing to give up their personal life completely for the business) and they will not sway. The four “core values” initially seem inspiring and make you feel like you are working for a company who “values” individuals who possess the qualities that are listed. However, you quickly find out that the exact opposite is true. They are pounded into you day in and day out and applied to every single situation whether large or small. As a manager, you are required to have “core value” meetings with all associates throughout each and everyday. What initially seemed inspiring becomes nauseating and forced. You begin to develop a sense of resentment as you are forced to repeat the values over and over and over yet you are not “valued”. You are exploited for being the “right person.” Pay increases are practically non existent and fall well below annual inflation. If you want to find a company that you can stay with for an extended period of time, this is not the place. You will end up making less and less every year due to the rise in inflation and the lack of pay increases. It doesn’t matter how loyal, how hard you work or your ability to accomplish goals, you will not see any financial gains. All associates are required to complete extremely physical tasks with inadequate instruction, safety equipment, and materials. Expect to see the chiropractor.

4.0
Jul 12, 2010
Recommend
CEO approval
Business Outlook

Pros

People at the store level are generally really great people and fun to work with. Most people enjoy working as a team (as is expected) which makes going to work a pleasure. It's also really nice to work in a place surrounded by beautiful things.

Cons

Often mixed messages from corporate leadership surrounding merchandising. Marketing materials and product consistently late for floor moves and price changes that have been scheduled well in advance. It's difficult to sell "featured" items when some of those items are not even in the store for customers to view.

4.0
Jul 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Brand. Low Stress. Good Location

Cons

Back end infrustructure needs to get improved. Mid-tier management is not strong. Poor IT performance in general. but it is getting better.

Viewing 1837 - 1839 of 1,865 Reviews

Glassdoor has 1,987 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.