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      RH

      Is this your company?

      RH reviews

      2.7

      29% would recommend to a friend

      (1,864 total reviews)

      Gary Friedman

      31% approve of CEO

      39% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.5

      Culture & values

      2.3

      Work/Life balance

      2.3

      Senior management

      RH has an employee rating of 2.7 out of 5 stars, based on 1,864 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Oct 3, 2008

      If you're looking for a job, look elsewhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, but nothing can make up for how poorly this company is run

      Cons

      Senior management is totally incompetent, none of them have executive committee experience from other companies.

      3.0
      Sep 16, 2008

      Excellent Products, Unempowered Employees

      Lead sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Restoration Hardware has a flexible and fun staff that is truly interested in providing excellent customer service. They have high quality merchandising, but are facing an identity crisis as they decide whether they want to be a quality, yet affordable, home brand, or a smaller yet premium, home boutique. Resto also rides the line between being a personal client based decor company, and a mass home retailer.

      Cons

      Unfortunately, Restoration Hardware has a very strict hierarchical structure that does not empower employees, or lower level managers to innovate or make the customer experience as good as it should be. For a company that prides itself on excellent service it can be a bureaucratic mess to fix a customer issue, even those caused be corporate negligence.

      Viewing 1861 - 1863 of 1,864 Reviews
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      Glassdoor has 1,986 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.