Racker reviews

3.3

55% would recommend to a friend

(55 total reviews)
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Dan Brown

75% approve of CEO

53% positive business outlook

Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

55 reviews
1.0
Jun 17, 2019

Avoid - it has become a toxic workplace

Recommend
CEO approval
Business Outlook

Pros

The clients and there are a few good people still around. Slowing disappearing as you can clearing see by the amount of openings.

Cons

Too many toxic people. Being led by an Executive Director that wants to rid of long term employees and his answer is to do their job himself. When the reality is that he is not qualified to do their jobs. There are no standard practices. Salaries are inconsistent and money is thrown at people when they do point this practice out. Dr. Racker was a wonderful woman and she would be devastated to see what this place has become. Staff leadership development is non-existent at this point. People are asked to falsify documentation.

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Racker Response
6y
Thank you for taking the time to provide your feedback. We want you to know that Racker takes all these concerns very seriously. Inaccurate documentation is unacceptable, and it is important that this be investigated and rectified as needed. So that we can address this, please email us at feedback@racker.org with more details. You can also call The Helpline at 607.272,5891 ext 343 to leave an anonymous message. Again, thank you for your time.
1.0
Jun 13, 2019

Regional Director

Recommend
CEO approval
Business Outlook

Pros

The clients are wonderful. Staff work hard at their jobs.

Cons

Management is only interested in money. HR doesn’t take complaints seriously. Executive Director thinks he can do everyone’s job.

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Racker Response
7y
Thank you for taking the time to provide this feedback. Racker is focused on enhancing our organizational culture of belonging by investing in our staff while advocating for system changes that works for our team members. If you’re open to discussing this further, please email us at feedback@racker.org. Thank you again.
3.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Great community, very rewarding to work with individuals and their families, flexible hours.

Cons

Poor communication between supervisors and between supervisors and staff, low wages.

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Racker Response
7y
Thank you for taking the time to provide this feedback and for the kind words. The individuals we support are what makes Racker an incredible place to work! We're sorry to hear about your frustrations. If you would like to provide more insight on the communication concerns, please email us at feedback@racker.org.
Viewing 37 - 39 of 55 Reviews

Glassdoor has 57 Racker reviews submitted anonymously by Racker employees. Read employee reviews and ratings on Glassdoor to decide if Racker is right for you.