Racker reviews

3.3

55% would recommend to a friend

(55 total reviews)
avatar

Dan Brown

75% approve of CEO

53% positive business outlook

Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

55 reviews
1.0
Jan 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Supporting the individuals is everything

Cons

Hired Full-Time Yet Given Part-Time Hours Lack of Career Advancement Management Lies Disrespect

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Racker Response
7y
Thank you for taking the time to provide this feedback. The significant work that we do is not possible without the dedication of our amazing staff so we’re sorry to hear about some the circumstances that you mentioned. And you’re right, supporting individuals with disabilities is an extremely rewarding and satisfying career that will make a lasting impression on anyone who steps through our doors. In order to achieve that, communication is paramount and it appears that we did not do a good enough job communicating during the transition into your important role with us. We would truly appreciate the opportunity to gain more insight on your situation in an effort to improve our processes. If you would like to continue a dialogue, please reach out to us at feedback@racker.org.
3.0
Jan 8, 2019

Poor management of employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rewarding, Benefits start first day,

Cons

Management shuffles you all over from one facility to the next with no warning. Pay is horrible for what you do. They always need help but they dont treat the help they have very good

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Racker Response
7y
Thank you for taking the time to provide this feedback and for your suggestions to improve our staffing strategies. We are committed to creating a positive, fulfilling, and collaborative environment for all our employees so we’re sorry to hear about some of your experiences. Unfortunately, staffing situations do arise where assisting other IRA’s is needed to adhere to our regulated staffing levels. We can always improve as an agency so your comments will be disseminated among our leadership team and if you would like to provide more insight, please email us at feedback@racker.org.
4.0
Nov 6, 2018

Great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most team directors are amazing and fair. CEO is the most dedicated and compassionate leader. Lots of overtime.

Cons

Difficult to move up unless you're a favorite. A lot of employee burnout.

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Racker Response
7y
Thank you for taking the time to provide this feedback, for your kind words, and for the suggestions to improve our agency. We are committed to creating a work environment where every talented team member can grow in their career. We want you to know that your comments will be discussed among our leadership team and we sincerely hope you consider Racker again if you’re ever searching for other career opportunities.
Viewing 40 - 42 of 55 Reviews

Glassdoor has 57 Racker reviews submitted anonymously by Racker employees. Read employee reviews and ratings on Glassdoor to decide if Racker is right for you.