Is Rackspace Technology a good company to work for as a Windows Support Systems Engineer?

Windows Support Systems Engineer professionals working at Rackspace Technology have rated their employer with 3.6 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of Rackspace Technology employees being 3.5 out of 5 stars. Search open Windows Support Systems Engineer Jobs at Rackspace Technology now and start preparing for your job interview by browsing frequently asked Windows Support Systems Engineer interview questions at Rackspace Technology .

Does Rackspace Technology pay Windows Support Systems Engineer employees well?

Windows Support Systems Engineer professionals rate their compensation and benefits at Rackspace Technology with 3.8 out of 5 stars based on 51 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Windows Support Systems Engineer salaries at Rackspace Technology.

How happy are Windows Support Systems Engineer professionals working at Rackspace Technology?

78% of Windows Support Systems Engineer employees at Rackspace Technology would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Windows Support Systems Engineer professionals have also rated Rackspace Technology with a 4.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Rackspace Technology?

Cloud Engineer (122) , Manager (78) , Customer Success Manager (63) , Software Developer (59) , Linux Systems Administrator (43) , Account Executive (39) , Software Engineer (39) , Director (37) , Systems Engineer (37) , Network Security Engineer (36) , Project Manager (35) , Solutions Architect (31) , Systems Administrator (30) , Data Engineer (29) , Sales (27)

What are the pros of working at Rackspace Technology according to real employee reviews?

"Great culture if you are young and get a lot of satisfaction from working and accomplishments from such." ((in 442 reviews)); "Great people throughout the company who really give a damn and who step in front of trains for the customer" ((in 368 reviews)); "Good work Life balance and into latest technology" ((in 213 reviews)); "U.S. benefits were good but just a guess they may be changing for the worse due to the economic downturn." ((in 190 reviews)); "Good for permanent work from home" ((in 113 reviews))

What are the cons of working at Rackspace Technology according to real employee reviews?

"Poor management and lack of vision" ((in 149 reviews)); "Middle management is afraid of senior leadership because of the high risk of being fired." ((in 138 reviews)); "Most managers are good only in being a 'proxy/party in the middle' where all what you do is listening to complains and forwards it" ((in 102 reviews)); "Frequent layoffs and reorgs." ((in 95 reviews)); "Pay is low for market and keeps getting lower the longer you stay" ((in 81 reviews))

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Rackspace Technology

Rackspace Technology Windows Support Systems Engineer reviews

3.6

78% would recommend to a friend

(51 total reviews)

Amar Maletira

25% approve of CEO

77% positive business outlook

Ratings by category

4.4

Work/Life balance

4.1

Career opportunities

4.0

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

2.8

Senior management

Windows Support Systems Engineer employees have rated Rackspace Technology with 3.6 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Windows Support Systems Engineer professionals have a good working experience there. Rackspace Technology is rated in line with the average (within 1 standard deviation) by Windows Support Systems Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

51 reviews

4.0

Mar 23, 2014

Overall company is great, has a laid back atmosphere, and is a fun place to work.

Windows systems administrator ii

Recommend

CEO approval

Business Outlook

Pros

Lots of training available, fun environment, pretty good benefits.

Cons

Not a big fan of peer ranking systems and promotions being dependent on them. Not much room for advancing in career or pay. Salaries are ok, but a lot of other companies pay 20-35% higher for the same positions. Seems like for the young, single professiona straight out of college, this is the perfect place to work. But if you have long-term career goals that include advancing in position or pay-scale, or you have a family to provide for, you might want to look elsewhere or consider this a starter job.

5.0

Sep 2, 2013

Great balance, great culture

Windows systems administrator ii

Recommend

CEO approval

Business Outlook

Pros

Great culture! Work hard but PLAY even harder! No stuffy suits or ties.

Cons

RS pays on the low end of the related job scale but the pro's and con's even out. Is there a perfect place of employment? No but RS gets it pretty darn close.

3.0

Nov 13, 2012

Working at Rackspace

Windows systems administrator ii

Recommend

CEO approval

Business Outlook

Pros

Good friendly people overall. Eduacation chances were good, but have almost disappeared since the texas grant dreid up last year. Free Sodas. Team outings every six months, as long as your boss gets them set up in time, lol. If you enjoy being around a lot of people and can work with background noise then your good. Introverts should not apply.

Cons

they do not give COLA raises, you have to get a promotion in order to get a raise. To get a higher than satisfactory on a 6 month review you need to make a significant dollar add to the bottom line, this was said directly from management. Started seeing political fights happening inside departments.

Viewing 46 - 48 of 51 Reviews

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Rackspace Technology Windows Support Systems Engineer reviews

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Overall company is great, has a laid back atmosphere, and is a fun place to work.

Great balance, great culture

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