Is Radial a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Radial have rated their employer with 3.3 out of 5 stars in 21 Glassdoor reviews. This is an average score with the overall rating of Radial employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Radial now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Radial .

Does Radial pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Radial with 1.7 out of 5 stars based on 21 anonymously submitted employee reviews. This is 55.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Radial.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 46 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "Work from home and relaxed" ((in 28 reviews)); "Good work life balance in the company" ((in 23 reviews)); "Supervisors I've had are great" ((in 13 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 45 reviews)); "Poor upper management." ((in 22 reviews)); "Be prepared to work long hours and not being recognized" ((in 21 reviews)); "Annual layoffs and downsizing which impact IT." ((in 16 reviews)); "Too many managers." ((in 13 reviews))

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Radial

Radial Customer Service Representative CSR reviews

3.3

7% would recommend to a friend

(21 total reviews)

Tom Schmitt

Not enough data to show CEO approval

1% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Career opportunities

1.7

Compensation and benefits

1.6

Culture & values

1.5

Senior management

Customer Service Representative (CSR) employees have rated Radial with 3.3 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Radial is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

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Reviews by job title

21 reviews

5.0

Nov 14, 2021

not a bad starter job.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good training. good feedback from sups.

Cons

air in the building is stale. go for WAH

4.0

Jul 27, 2021

Good starter

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It was okay job for a starter 3 breaks decent pay good coworkers good food own cubicle can also work from home

Cons

Repetitive can get boring customers can be rude it is micro managed you have to meet certain statistics and if you do not you get a meeting

3.0

Apr 22, 2021

Was good, now looking elsewhere

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

If you have a good supervisor, it's great. Not as in pushover. As in listens, and doesn't treat you like a 3rd grader.

Cons

If you don't, it's not. See review headline!

Viewing 16 - 18 of 21 Reviews

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Radial Customer Service Representative CSR reviews

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not a bad starter job.

Good starter

Was good, now looking elsewhere

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