Railbookers Group reviews

4.2

82% would recommend to a friend

(220 total reviews)
avatar

Frank Marini

84% approve of CEO

82% positive business outlook

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

220 reviews
5.0
Oct 3, 2018

Truly rewarding experience

Recommend
CEO approval
Business Outlook

Pros

There are a number of positives I've experienced here. It is a very upwardly mobile environment with opportunities to move up if you are talented. It's a smaller company and I love seeing how even when I was brand new, my ideas were heard and had a real impact on how things work. Not every single idea of course, but enough that it was clear someone listened. It's also a great chance to break into the travel industry which is the most fun sales experience I've had personally. Customers are very excited to work with you and plan a vacation. You also travel yourself which is a very nice perk. I've had the chance to participate in three different familiarization trips over the last few years. My most recent trip took me to Switzerland where my group had the chance to ride trains all through the Swiss country and mountains. We went up the highest railway in Europe and stepped out to see the mountains and glacier at over 13k feet. We also crossed through one amazing mountain range and valley after another. My pictures don't really do it justice. Almost certainly I would not have had the chance to do that on my own much less as part of work. Absolutely spectacular experience and a huge benefit of working here!

Cons

It's fast-paced so you have to love that. Not a problem for me but if you're looking for a quiet check in, check out kind of day, this isn't it.

5.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

o Professional Development & Growing Company – Railbookers Group prides itself on promoting from within and for good reason. I started with the company as an Account Executive and the experience you gain from working with our customers, understanding our product, and utilizing our systems is unmatched. In the past 6 months, we’ve promoted 15 employees from the call center since alone. There are more career growth opportunities currently open as I write this review! o Support – Not only does Railbookers offer a fully paid 6-week onboarding training, the training continues throughout your career as a member of the sales team. Those fresh out of training have dedicated team to give additional support, help close sales, and coach. Everyone in sales through the company get weekly sales training, side by side coaching, and breakout sessions to continuously help you get to the next level. Every week you get the opportunity to collaborate with your peers on best practices, challenges, and listen to live and recorded call examples. You simply get every tool and opportunity you need to achieve success. o True Sales Environment – Account Executives get the ability to engage in friendly competition daily with clear targets on an UNCAPPED commission structure. If you get an adrenaline rush from closing a sale or winning a competition, this position is for you. o Fam Trips - I personally have been able to travel to Glacier National Park, Yellowstone National Park, The Canadian Rockies, Switzerland, Italy, and experienced breathtaking train journeys. This year I will be leading a trip to Arches and Canyonlands National Parks! The trips are free, you do not need to use PTO, and you get paid while you are on them. I put this perk lower down this list because these trips are a big draw and truly incredible experiences with co-workers. While this benefit is amazing, you should join Railbookers because of the positives above it. This is just a (HUGE) bonus. o Personal Travel Benefits - You can book your own travel through Railbookers at company cost. You can also offer a discount to your friends and family! Like most other Employees at Railbookers, I’ve booked a trip almost every year and have taken advantage of this benefit to get significantly discounted travel. The company also gives you travel credits as a service award starting at 5 years of employment. I used mine on my first trip to Alaska! o Fully Remote Work – Gone are the days of commuting to and from work for Railbookers. How you spend that time you get back is up to you. This is by no means a "feet up" position, but we’ve gotten so used to working in our slippers every day that Railbookers just sent everyone in the company a new pair.

Cons

o If you do not like to be continuously challenged, do not want feedback, not interested in consistent development, do not enjoy high level multitasking, and don’t prefer fast paced or goal driven environments, Railbookers may not be a fit for you. o Railbookers is a rapidly growing company! There are obvious positives working for a growing company but there are also challenges. As the company grows, some processes grow with it and change is required. You’ve got to be someone who does well in dynamic environments. Railbookers is always improving. So, if change or being able to pivot and think on your feet scares you, you may not enjoy working at Railbookers. o In every interview I always get asked the same question “What is it you like most about working with Railbookers?” and my answer is always the same. “You are consistently challenged. Just when you get good at one thing, there is another step right behind it. You are always pushed to continue to develop and sharpen your skillset no matter what position you are in.” Sales itself is a “what have you done lately?” role. Just because you had a great call doesn’t mean you automatically have a great day, having a great day doesn’t mean you automatically have a great week, and having a great week doesn't mean you automatically have a month. The same goes for bad calls, days, weeks, and months. Consistency is key and I LOVE that constant challenge. I also recognize that this type of environment is not for everyone.

Viewing 31 - 33 of 220 Reviews

Glassdoor has 222 Railbookers Group reviews submitted anonymously by Railbookers Group employees. Read employee reviews and ratings on Glassdoor to decide if Railbookers Group is right for you.