Rakuten reviews

3.6

72% would recommend to a friend

(3,549 total reviews)
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Hiroshi Mikitani

76% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

English speaking company in Japan! So you can use only English Twice a year - performance review and evaluation There are a lot of trainings going on, half of them in Japanese.

Cons

If your department doesn't show good results your bonus will be very small, however when they hire you they tell that bonus will be equal to your one month salary There are a lot of regulations, that can be really annoying If you're in department or team where a lot of Japanese, you probably will work overtime

4.0
Jun 23, 2014

Contractor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment to work in

Cons

Lack of upward mobility for current employees

1.0
Jun 14, 2014

Lack of communication

Recommend
CEO approval
Business Outlook

Pros

Free lunch and nice-ish employees I seriously don't know what else

Cons

Silly company rules that slow down every single process Lack of communication The environment is still extremely Japanese and not willing to embrace diversity. The culture is almost military-like, where everyone is expected to behave all the same, following the nonsensical work process. Departments don't communicate well with each other, resulting in you always having to explain the situations when you get contacted by multiple people from different sectors - especially in English.

Viewing 3412 - 3414 of 3,549 Reviews

Glassdoor has 4,203 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.