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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,533 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Aug 23, 2011

      A great opportunity to learn and explore potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      FreeCause is a great place to explore my own potential while being challenged at the same time. It's a rapidly growing company, so there are many opportunities to work with others in innovative ways to achieve positive results.

      Cons

      Because of its growing nature, it can be somewhat loosely structured at times. However, this is also a chance to stretch creativity and utilize initiative.

      5.0
      Aug 3, 2011

      FreeCause is a great place to work, providing an ideal mix of opportunity, challenges and fun.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      FreeCause is full of talented, driven individuals who know their stuff. It's also a place that balances hard work and fun - be it a relaxed dress code, a well stocked kitchen, fun monthly activities and much more.

      Cons

      With hard work comes non-traditional hours, so people need to be prepared to put in the work required which can result in some later nights.

      1.0
      May 29, 2011

      It stinks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible about time off and hours, but sometimes too flexible. Employees with poor work ethics take advantage of this.

      Cons

      Everyone who hasn't left is trying to get out. All problems stem from the person at the top (completely incompetent) and trickle down. It is a depressing work environment with many disgruntled employees. Those who are not disgruntled are just new. Rules are given as an excuse for not advancing and later the rules are broken for particular individuals.

      Viewing 3520 - 3522 of 3,533 Reviews
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      Glassdoor has 4,183 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.