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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Jul 20, 2016

      If you like wearing name-tags...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, and good company benefits

      Cons

      The company-wide meetings and pamphlets from CEO are mostly irrelevant and borderline Big-Brother. You have to wear name-tags to work.

      2.0
      Jun 24, 2016

      Overworked, under-compensated (at least for affiliate client services)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand names to be working with that can hopefully help you segue to a job at a real company.

      Cons

      Actual mentorship is nonexistent. If you can't learn on your own, teach yourself everything, or make best friends with one of the smarter and more empathetic strategic/senior account managers (who were also forced to learn on their own and teach themselves), you will drown. High-potential employees are neglected yet overloaded with the most high-maintenance and difficult clients. Sales team is entirely reliant upon account team to spoon-feed them their slides and presentations, assist with pitches, and close deals. Sales team collects fat commission checks with zero incentive for account team. If you are well-educated, have actual experience managing and mentoring people, possess knowledge of ecommerce outside of affiliate, or are talented in servicing and appeasing clients, you are already more qualified and accomplished than who you will be reporting in to.

      Viewing 106 - 108 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.