Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jun 19, 2015

Designer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hard-working and talented designers who gets the job done.

Cons

Management doesn't respect designers one bit. It's such a shame, I have never worked in an environment where people are so openly rude and disrespectful to its colleagues. The project manager never asked any of its designers how long it takes to get a project done and if the designer said it's not possible, the project manager would throw a fit. If you want to be insulted by managers infront of everyone in an open-office environment, then this is the perfect company for you. If you want managers to say "I don't care" infront of your face in an open-office, this is also the place to be. I am not exaggerating, managers had said "I don't care" or when you asked a product manager a question, the reply would be "I thought you know the answer."

3.0
Sep 3, 2014

Wouldn't stay here for more than a year.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great: flexible hours, work from home perks. There is lots to do (not all of it exciting), but the company is growing quickly, especially in the States.

Cons

No system for promotions. Salaries are very low. Management (especially in development) are clueless on how to retain talent.

Viewing 109 - 111 of 3,539 Reviews

Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.