Question 1

Is Rakuten a good company to work for?

Accepted Answer

Rakuten has an overall rating of 3.6 out of 5, based on over 4,185 reviews left anonymously by employees. This rating has been stable over the past 12 months. 71% of employees would recommend working at Rakuten to a friend and 56% have a positive outlook for the business. The best reviews about Rakuten have been left by employees working as Member Service Representative, Manager and Software Engineer.

Question 2

Does Rakuten pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Rakuten?

Accepted Answer

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at Rakuten?

Accepted Answer

Software Engineer (471), Senior Software Engineer (176), Applications Engineer (127), Product Manager (93), Project Manager (80), Data Scientist (62), Manager (59), Associate Software Engineer (51), Account Manager (45), Software Developer (39), Technical Intern (33), Intern (29), Systems Engineer (29), Devops Engineer (27), Internship (26)

Question 5

What are the pros of working at Rakuten according to real employee reviews?

Accepted Answer

"Also good work life balance because products are not profitable which leads to no major development work." ((in 243 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 214 reviews)); "People are nice in my department" ((in 187 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 128 reviews)); "Free meals and snacks" ((in 99 reviews))

Question 6

What are the cons of working at Rakuten according to real employee reviews?

Accepted Answer

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 273 reviews)); "Management is bad and HRs are not friendly." ((in 195 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 134 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 32 reviews))

Question 7

What are employees saying about Rakuten layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Question 8

What are the top reviewed Rakuten locations?

Accepted Answer

San Mateo, Boston, New York, San Francisco, Beloit, Aliso Viejo, Salt Lake City, Chicago, San Diego, Tampa, Japan, Midvale, Henderson, Seattle, Austin, Houston, Los Angeles, Denver, Las Vegas, Japan, Layton, Norfolk, Lansing, Dallas, Grand Prairie, Fresno, Costa Mesa, San Jose, Quincy, Wilkes Barre

Rakuten

Rakuten reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bullying in the US HQ

Terribly run US branch of the Japanese company

Never work for a Japanese company

Jobs at Rakuten

Rakuten reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Rakuten

Rakuten reviews FAQs