Real Hospitality Group reviews

Hello Thank you for taking the time to provide your feedback on your experience with Real Hospitality Group as General Manager. We are disappointed to read that you did not feel supported and that there was a lack of training provided. We pride ourselves on providing support to our properties from a corporate level in Operations, Sales and Marketing, Revenue Management, Accounting, Digital and E-Commerce and Human Resources and we have robust monthly training opportunities across many disciplines which can be accessed by every associate by logging in to our Learning Management System. We would appreciate you providing further details in regard to the areas where you feel support and training could be improved by emailing us directly at info@realhospitalitygroup.com. This will enable us to identify where we can improve for our current and future associates. Once again, we thank you very much for your feedback which will help us to improve as we continue to grow and we wish you much success with your future.

Hello, Thank you for providing your feedback on your experience so far with Real Hospitality Group. We are disappointed that we have not matched up to your expectations and our goal of being a great place to work. As you mentioned, we have many opportunities that can be used as a stepping stone to advance your career within the company and hospitality industry. We hope you will take advantage of the many training and development opportunities available to you to help advance your career. If you would like further information about these, please do not hesitate to speak with your line manager, General Manager, Regional Director of Operations or Human Resources. I am sure you would agree that in our industry, high quality service is fundamental to our success. Should you need additional tools and resources in order to help you exceed our guests expectations, please speak to your General Manager who will be happy to help you. Our merit increases are based on performance rather than tenure so that we can ensure our team members who go above and beyond are rewarded accordingly. If you have any questions or additional comments, please do not hesitate to contact us at info@realhospitalitygroup.com or reach out to your Human Resources contact who will be able to provide support and guidance.