RealPage reviews

3.6

63% would recommend to a friend

(2,632 total reviews)
avatar

Dirk Wakeham

86% approve of CEO

57% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

The building in Richardson is very nice with a great cafe.

Cons

Realpage is not trustworthy or transparent with it's employees in regards to informing them of critical information. Termination of positions from newly acquired companies even though they assure their employees that their positions are secured and not jeopardized. Health insurance is covered 100% after deductible but deductible is extremely high and almost impossible to be met especially for single employees. Lack of communication and uniformity in relaying information to their employees. Employees will have numerous questions in regards to certain information but everyone is kept in the dark including lower management. When information is finally received, it is not accurate and is not uniform with what other managers are relaying.

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RealPage Response
8y
Thank you for you post. I would like to learn more about your observations, It looks like you may have been involved in a recent acquisition. Please let me know if you would like to have a conversation. Sincerely, Kurt Twining 972-820-4016
4.0
May 13, 2017

There is Potential but maybe not in support.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The department has great potential and there are some good people there. There is oppritunity for growth.

Cons

Management also talks about "growth" but will block you from leaving the department. Let people be great and stop holding people back. RealPage is all about growth within

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RealPage Response
9y
Thank you for your post. I had an opportunity to discuss this post with Chris Karp, who leads our Product Support efforts. He is not aware of anyone being blocked from transferring to another function. In fact, since last year, 9 employees have done just that. I'm sure you are aware of that there is a white board in the area, where anyone can leave feedback anonymously so feel free to use this. Now your Manila comment is not fair. Their Customer Satisfaction score are very close to the US and in many cases the agents exceed them. One thing we are training on is deeper industry knowledge and that is coming on fast. What I 100% agree with you on is the suggestion, listen to your agents. That is spot on and at the heart of any good professional relations. Let me buy you lunch and lets explore all of your good ideas and unlock the potential that you and others have. X4016 Sincerely, Kurt Twining
1.0
Apr 24, 2017

Keep looking

Recommend
CEO approval
Business Outlook

Pros

Free coffee and a half-built staircase....

Cons

Management is terrible, there is no employee morale

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RealPage Response
9y
Thank you for your post. Not sure what department you work for, but your experience of no morale is an isolated thing. Engagement scores are at an all time high. If you are willing, let me buy you lunch and lets explore your issues and lets see if we can turn your ideas into actions. X4016 Sincerely, Kurt Twining
Viewing 379 - 381 of 2,632 Reviews

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