RealPage reviews

3.6

65% would recommend to a friend

(2,632 total reviews)
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Dirk Wakeham

85% approve of CEO

58% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Great building with lots of amenities Pay is decent but tends to be below that of similar companies A number of really good people work in the rank and file. Work/Life balance was good.

Cons

In 5 years of working there, my department went through almost 10 new directors and managers. Most never lasting over a year and all brought completely new directives and objectives to our department. My last director has been there over a year and I have never met him. My last manager has been with RealPage for 4 months and I never saw that manager before I left either, despite being in the department with the manager for 3 months. Benefits had gotten progressively worse and more expensive. Very little room for advancement. IT is treated like second class citizens. Despite being a company growing quickly, everyone in my department constantly feared for their job. Not because they were doing poorly but because of the constant turnover in management and outsourcing. Communication with employees in some departments is abysmal. Sometimes entire policies would change with very little thought or communication.

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RealPage Response
7y
Thank you for your post. I'm glad you enjoyed work life balance, your co-workers and the current amenities. You're right, a nice building is just that if the work home is out of balance. Fortunately what you are describing is not the norm as RealPage's engagement scores are higher than the Fortune Most Admired benchmarks. Has IT undergone some changes, yes they have, and we are confident in Barry Carter's leadership and technology focus. On to the benefits comments, we have just confirmed our benefits portfolio for 2019 and what is offered and the cost structure is right on the norm for Fortune 500 companies. I agree with you that no one needs to work in an environment that has fear or nervousness. That we will take a deeper dive into. I can tell you that IT is a very respected function in the company. I can tell you that Barry and I have discussed this post and he is very committed to improving communication as it relates to town halls, departmental meetings and manager one on ones. I see that you have departed. If you would like to discuss any particulars, please give me a call at 972-820-4016. Sincerely, Kurt Twining
2.0
May 15, 2018

Sad decline

Recommend
CEO approval
Business Outlook

Pros

The everyday worker. Realpage has an unbelievable amount of talented developers, and engineers The new location has some great onsite amenities compared to the carrollton location.

Cons

The mentality and strategy of the company. In the technology realm of Realpage you have to deal with mistakes constantly repeating themselves because the company refuses to spend the money to fix them or make a decision. I won’t go into great detail on this but there were many things we had to do each year to keep things alive. It seems making sales is the companies #1 priority. So IT and Product (developers) teams are constantly blaming each other for issues causing major internal struggles. It also goes deeper then that with IT fighting with each other. The culture used to be great at Realpage. Example. We had monthly birthday celebrations, and people genuinely caring about each other. This slowly went away and was replaced with an almost fake version. It’s hard to describe but it seems it’s more of a “Hey everyone look we are Realpage and we are cool and hip and love our employees” but in reality it’s a big show. The people in IT are overworked and asked to do impossible task only to have them change on a constant basis. If you worked in IT you would know what it’s like to look at your goals at the start of the year and then compare them to the end of the year to find out maybe 2 of 12 goals made it. The pressure is non stop. As an engineer you will be handed an almost daily “end of the world” type task to deal with. Some people can handle this, but many don’t make it past a year. Hence why I stated as a pro this place has some amazing intelligent people working at RP. These people stay at Realpage because they are comfortable...if only they knew the grass is likely greener on the other side

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RealPage Response
8y
Thank you for your advice. We do have great folks who work here and the location is much better than Carrollton. Your idea is a good one and I will take it up with the leader that has both product and IT reporting to him. I believe in roundtables as valuable information that you can act on comes forward almost every time. I wish you the very best in you future endeavors. Sincerely, Kurt Twining
2.0
Aug 9, 2017

No Direction, No Management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool office with a great gym, flexible work hours, great food options on campus

Cons

Lack of any kind of proper management, 6 months of the year you are focused on preparing presentations to excited stock holders at RealWorld, No strategic plan for product development, Overly congratulatory managers that act impressed by every little thing, people will show up to meetings they call over 20 minutes late on a regular basis, The cafeteria is somewhat expensive

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RealPage Response
8y
Thank you for your post and feedback. Obviously you believe that we have some opportunity to improve in the product planning area. I will pass this post on to the leaders of our product development teams, albeit you were not specific as to which team you were on, but I can back into it if your turnover comment is correct. Its ok for managers to point out positive contributions. Its not ok for people to continually be 20 minutes late for meetings. Anyone reading this post should know that is not our norm. As to the cafeteria, it is getting rave reviews and the prices are actually less than if you go out to eat. No tip, no gas, and great variety. They provide very wholesome soups for $2.65, or you can move up to pork tenderloin with blue berry sauce and two veggies for $6.50. I had it yesterday and it was really good. I sincerely wish you well in your future career. Kurt Twining
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