Realtor.com Customer Service (CSR) reviews

2.2

12% would recommend to a friend

(101 total reviews)
avatar

Damian Eales

3% approve of CEO

11% positive business outlook

Customer Service (CSR) employees have rated Realtor.com with 2.2 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Realtor.com is rated 40% below average by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

101 reviews
1.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits and flexible schedule were nice

Cons

Poor management. Horrible pay. Over the years 4 years I was there I left working the same hours and making, literally, half as much. Constant fear of getting fired. Horrible compensation. Unrealistic work goals. The most stress I have ever dealt with at any job. There is opportunity to move up but the turn over rate for management was not worth it. Employees went from being valued and compensated to just numbers on a screen. Employees were treated horribly.

3.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Definitely will offer over time and the perks of tnts

Cons

Management can be fishy, and lots of constant updates that your not warned about until you get coached for it, you will also be quickly trained on other teams with no increase of pay.

4.0
Dec 6, 2024

Good Place

Recommend
CEO approval
Business Outlook

Pros

loved it! It was a family oriented environment

Cons

None really just fast paced

Viewing 1 - 3 of 101 Reviews

Glassdoor has 1,227 Realtor.com reviews submitted anonymously by Realtor.com employees. Read employee reviews and ratings on Glassdoor to decide if Realtor.com is right for you.