Is Realtor.com a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Realtor.com have rated their employer with 2.0 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Realtor.com employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Realtor.com now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Realtor.com .

Does Realtor.com pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Realtor.com with 2.4 out of 5 stars based on 52 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Realtor.com.

What are the top reviewed jobs at Realtor.com?

Account Executive (54) , Customer Service Representative (CSR) (52) , Software Engineer (52) , Customer Service Representative (37) , Consumer Success Representative (34) , Senior Software Engineer (28) , Digital Sales Consultant (25) , Sales (23) , Realtor (17) , Manager (16) , Product Manager (13) , Staff Software Engineer (12) , Associate Software Engineer (11) , Sales Associate (11) , Customer Success Representative (10)

What are the pros of working at Realtor.com according to real employee reviews?

"The people are great and you can easily consider them friends." ((in 84 reviews)); "Great benefit plan" ((in 69 reviews)); "Great pay and hours and incentives" ((in 62 reviews)); "They try to show a great culture to the new hires and you will be fooled at first!" ((in 56 reviews)); "work life balance is good" ((in 55 reviews))

What are the cons of working at Realtor.com according to real employee reviews?

"Constant layoff and turnover" ((in 39 reviews)); "Your direct manager is overloaded with work so expect your 1" ((in 35 reviews)); "Very poor upper management ." ((in 26 reviews)); "Clear favoritism towards some employees enables bullying and harassment ." ((in 12 reviews)); "Poor internal infra and communication" ((in 9 reviews))

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Realtor.com Customer Service Representative CSR reviews

2.0

12% would recommend to a friend

(52 total reviews)

Damian Eales

Not enough data to show CEO approval

6% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.4

Compensation and benefits

2.0

Culture & values

2.0

Career opportunities

1.8

Senior management

1.7

Work/Life balance

Customer Service Representative (CSR) employees have rated Realtor.com with 2.0 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Realtor.com is rated 45% below average by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

52 reviews

4.0

Nov 18, 2021

Good But Corprate

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Managers care about your life outside of work as much as they do about how well you do the job. Great people. The job is very easy to learn and compensation is very fair

Cons

Very corporate. Base your production on hourly metrics such as, dials per hour, time on phone, ect.

5.0

Nov 16, 2021

Fun environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

quick paced, relaxed environment with approachable staff

Cons

some HR or managerial requests/follow up can be unorganized, untimely

1.0

Nov 7, 2021

non purposeful, waste of time for data. bad leads and growing at all cost.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

work from home, fun teams and games.

Cons

poor management of lead pool by workers and upper management. they know you can't make the quota and don't change it even though they project new leads wrong every quarter. Find another call center.

Viewing 31 - 33 of 52 Reviews

Jobs at Realtor.com

Senior AR/Billing Specialist

Senior Staff HR Business Partner

Consumer Success Coordinator

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Realtor.com reviews Realtor.com Customer Service Representative (CSR) reviews

Realtor.com

Realtor.com Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good But Corprate

Fun environment

non purposeful, waste of time for data. bad leads and growing at all cost.

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