Is Realtor.com a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Realtor.com have rated their employer with 2.0 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Realtor.com employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Realtor.com now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Realtor.com .

Does Realtor.com pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Realtor.com with 2.4 out of 5 stars based on 52 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Realtor.com.

What are the top reviewed jobs at Realtor.com?

Account Executive (54) , Customer Service Representative (CSR) (52) , Software Engineer (52) , Customer Service Representative (37) , Consumer Success Representative (34) , Senior Software Engineer (28) , Digital Sales Consultant (25) , Sales (23) , Realtor (17) , Manager (16) , Product Manager (13) , Staff Software Engineer (12) , Associate Software Engineer (11) , Sales Associate (11) , Customer Success Representative (10)

What are the pros of working at Realtor.com according to real employee reviews?

"The people are great and you can easily consider them friends." ((in 84 reviews)); "Great benefit plan" ((in 69 reviews)); "Great pay and hours and incentives" ((in 62 reviews)); "They try to show a great culture to the new hires and you will be fooled at first!" ((in 56 reviews)); "work life balance is good" ((in 55 reviews))

What are the cons of working at Realtor.com according to real employee reviews?

"Constant layoff and turnover" ((in 39 reviews)); "Your direct manager is overloaded with work so expect your 1" ((in 35 reviews)); "Very poor upper management ." ((in 26 reviews)); "Clear favoritism towards some employees enables bullying and harassment ." ((in 12 reviews)); "Poor internal infra and communication" ((in 9 reviews))

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Realtor.com

Realtor.com Customer Service Representative CSR reviews

2.0

12% would recommend to a friend

(52 total reviews)

Damian Eales

Not enough data to show CEO approval

6% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.4

Compensation and benefits

2.0

Culture & values

2.0

Career opportunities

1.8

Senior management

1.7

Work/Life balance

Customer Service Representative (CSR) employees have rated Realtor.com with 2.0 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Realtor.com is rated 45% below average by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.6 stars).

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Reviews by job title

52 reviews

4.0

Aug 20, 2021

Interesting

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule, positive people, encouraging environment. Good intentions trying to help others with real estate and buying homes. New hires training is solid and upper management is top of the line.

Cons

Can get repetitive at times, doing the same thing over and over again but ultimately, getting to help others with finding and being able to secure the home of their dreams outweighs that repetitiveness. Salary is average and nothing to get overly excited about unfortunately.

2.0

Aug 11, 2021

Overworked

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great money and great team of people to work with. Very educational about updates on the company.

Cons

VERY REPETITIVE, metrics were set too high and you are NOT able to do part time.

4.0

Jun 30, 2021

decent

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Hires pretty much anyone. Lots of opportunity for growth

Cons

Call center work. Lots of upset customers.

Viewing 37 - 39 of 52 Reviews

Jobs at Realtor.com

Consumer Success Coordinator

Senior Corporate Trainer/Facilitator

Lead Product Manager, AI Activation

Staff Full-Stack Software Engineer

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Realtor.com Customer Service Representative CSR reviews

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Interesting

Overworked

decent

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