Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Realtor.com

      Engaged Employer

      Realtor.com Customer Service Representative CSR reviews

      2.0

      12% would recommend to a friend

      (52 total reviews)
      avatar

      Damian Eales

      Not enough data to show CEO approval

      6% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      2.4

      Compensation and benefits

      2.0

      Culture & values

      2.0

      Career opportunities

      1.8

      Senior management

      1.7

      Work/Life balance

      Customer Service Representative (CSR) employees have rated Realtor.com with 2.0 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Realtor.com is rated 45% below average by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      52 reviews
      1.0
      Dec 12, 2023

      Do not unless no other choice

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money but not enough Good coworkers for the most part

      Cons

      Corrupt Discriminatory Toxic and abusive environment Next to no opportunity for advancement Forced positivity and misdirection instead of actual concern for employees

      3.0
      May 1, 2023

      Great Start Poor Ending

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place for entry level “sales,” can help build confidence needed to approach people in the phone.

      Cons

      A lot of glaring issues that weren’t acknowledged on the floor, transparency was a big issue that I feel like could’ve been solved if managers weren’t forced to give yes man answers to their reps constantly. Progress moving forward towards other aspects of the company seemed to be very “who you know” instead of “what you know.” In my opinion.

      Viewing 10 - 12 of 52 Reviews
      Related searches: Realtor.com Customer Service Representative (CSR) jobs | Realtor.com Customer Service Representative (CSR) salaries | Realtor.com benefits | Realtor.com Customer Service Representative (CSR) interviews
      Realtor.com reviewsRealtor.com Customer Service Representative (CSR) reviews

      Glassdoor has 1,227 Realtor.com reviews submitted anonymously by Realtor.com employees. Read employee reviews and ratings on Glassdoor to decide if Realtor.com is right for you.