Is Realtor.com a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Realtor.com have rated their employer with 2.0 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of Realtor.com employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Realtor.com now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Realtor.com .

Does Realtor.com pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Realtor.com with 2.4 out of 5 stars based on 52 anonymously submitted employee reviews. This is 45.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Realtor.com.

What are the top reviewed jobs at Realtor.com?

Account Executive (54) , Customer Service Representative (CSR) (52) , Software Engineer (52) , Customer Service Representative (37) , Consumer Success Representative (34) , Senior Software Engineer (28) , Digital Sales Consultant (25) , Sales (23) , Realtor (17) , Manager (16) , Product Manager (13) , Staff Software Engineer (12) , Associate Software Engineer (11) , Sales Associate (11) , Customer Success Representative (10)

What are the pros of working at Realtor.com according to real employee reviews?

"The people are great and you can easily consider them friends." ((in 82 reviews)); "Great benefits and the people/coworkers are great!" ((in 77 reviews)); "They try to show a great culture to the new hires and you will be fooled at first!" ((in 58 reviews)); "Good work life balance and challenging/fun projects to work on" ((in 57 reviews)); "Great pay and end of year bonus" ((in 53 reviews))

What are the cons of working at Realtor.com according to real employee reviews?

"frequent layoffs in company around 3 years" ((in 35 reviews)); "Your direct manager is overloaded with work so expect your 1" ((in 35 reviews)); "Very poor upper management ." ((in 23 reviews)); "Clear favoritism towards some employees enables bullying and harassment ." ((in 11 reviews)); "Poor internal infra and communication" ((in 8 reviews))

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Realtor.com Customer Service Representative CSR reviews

2.0

12% would recommend to a friend

(52 total reviews)

Damian Eales

Not enough data to show CEO approval

6% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.4

Compensation and benefits

2.0

Culture & values

2.0

Career opportunities

1.8

Senior management

1.7

Work/Life balance

Customer Service Representative (CSR) employees have rated Realtor.com with 2.0 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a poor working experience there. Realtor.com is rated 45% below average by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

52 reviews

3.0

Mar 2, 2022

Good start up job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great schedule, able to work 4 day work weeks

Cons

Dealing with consumers all day

2.0

Jan 31, 2022

Great job with Poor management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I absolutely loved my job at Realtor.com working as a Customer Success Representative. And I was great at it and made a lot of money!

Cons

During the Pandemic there was no way to be accountable toward a boss who had employees' best interests in mind. I found myself struggling through health problems and not supported through it in a professional way. What could have been a career job for me and my family took a turn for the worse.

3.0

Jan 27, 2022

Work hard, and look for another job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Once you learn it, work doesn't exist after hours. If you work like a robot and OT you make descent money. You learn a lot about the society, and world of money

Cons

Repetitive Company want to make you an human AI script reader Bleeding eyes 200+ calls a day, GRIND full time OLD leads mixed with new ones, they make you call very old inquires and rude ppl Lots of rude or entitled clients, Zoom meetings, small talk where nobody listens to each other are obligatory Rules are changing overnight, It was a good place to work, before they decided to take away diversity

Viewing 25 - 27 of 52 Reviews

Jobs at Realtor.com

Software Engineer, Backend

Software Test Engineer

Senior Staff HR Business Partner

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Realtor.com Customer Service Representative CSR reviews

Ratings by category

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Reviews by job title

Good start up job

Great job with Poor management

Work hard, and look for another job

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