Recorded Future reviews

3.6

53% would recommend to a friend

(227 total reviews)
avatar

Colin Mahony

80% approve of CEO

58% positive business outlook

Recorded Future has an employee rating of 3.6 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Recorded Future employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

227 reviews
4.0
Jun 30, 2025

Great product

Recommend
CEO approval
Business Outlook

Pros

Great product, best in the business

Cons

Expensive and too many modules which made it confusing for clients

1.0
Jun 23, 2025

Dumpster FIre

Recommend
CEO approval
Business Outlook

Pros

you get a paycheck mostly

Cons

I have never encountered a company where internal processes seem to hinder progress as much as they do here. There appears to be a lack of accountability across departments, and many processes feel as if they were set up to fail from the beginning. Unfortunately, the product is no longer leading the market, and many of the most talented employees are choosing to leave. Meanwhile, leadership seems focused more on meeting retention goals tied to the acquisition, rather than addressing the underlying issues. Unless significant changes are made, it’s difficult to see a promising future for this company.

3.0
May 10, 2025

Transitional period

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a really great product with some super passionate people in some of the teams, especially in the product/tech teams. The move to including integrations in the package is a really good move and one that should of happened years ago, RF integrations are super strong but the previous price tag was completely unreasonable for the same data just plugged in via API key. I think great things will come from Mastercard and the sooner they can get control of the ship, the better. Work life balance is also fair, flexible in terms of remote/office etc. Nice office, good company benefits. Product managers are always eager to talk with customers and help out which makes a huge difference.

Cons

Communication is really bad, processes are constantly changing and it feels like it doesn't get fed down to the relevant teams properly which then causes friction. There seems to be a real lack of belief in the current GTM leadership. It also feels like everyone is treading on egg shells around them as they can act really unprofessional and patronising, not all them but a selected few. No one seems to know what the real goal/target is and the whole ICP/target account process has been a complete mess. It seems to be a one glove fits all, american centric approach with little understanding how markets in other regions of the world work. There also seems to be a lot of internal battling/competition which creates quite a toxic environment. Targets are super high, so is our pricing. Competition seems to be catching up and our customers are starting to take notice on this which is causing the churn number to rise substantially but it is the sales people who get the blame for this, no real ownership from leadership/strategy on where this trend has appeared from.

Viewing 25 - 27 of 227 Reviews

Glassdoor has 254 Recorded Future reviews submitted anonymously by Recorded Future employees. Read employee reviews and ratings on Glassdoor to decide if Recorded Future is right for you.