Red River reviews

2.2

23% would recommend to a friend

(195 total reviews)

Brian Roach

26% approve of CEO

12% positive business outlook

Red River has an employee rating of 2.2 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Red River employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

195 reviews
3.0
Sep 1, 2015

Nothing special

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice facility with a nice view of the river. Latest technology friendly people (mostly).

Cons

The management in this company is woefully inept. The organizational structure is such that several groups are under the same "senior" leader who is so busy juggling multiple roles that keeping track of what's going on with the customer isn't one of the top priorities. Titles mean nothing here. Authority is limited to a few select individuals who have been with the company since it's inception. Engineers are treated well and if asked to do something they don't want to do, will run to one of the "senior" leaders who will override any direction given towards delivering on a contract. The organization lacks some basic customer support skills and relies on senior engineers to do both support and installations. It's really all about how many certifications they can get so as to acquire more government contracts. Then, it's impossible to get resources scheduled to fulfill their commitments because everyone is fighting for the same handful of competent people. Sales engineers write agreements knowing that the skill to perform the work doesn't exist, then the scramble to find a resource begins. There is no room for growth in this place. Once you are hired to do a job, that's where you will stay until they decide they don't need you anymore. The benefits are mediocre at best. It's a PR machine that focuses on making money from the government.

2.0
Sep 19, 2024

Managed Services has become a nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of great people, benefits aren't too band and there used to be a lot of flexibility to be remote, take time off and that kind of thing.

Cons

Terrible leaders. You've seen it from others, Terry, Cyndi, Pat... All liars and abusive, self-important people who pretend to be polite and to have your best interests in mind but behind your back tell others you're getting fired or should get fired. Terry came in to cut costs. Nothing more. Look at his background. Doesn't know that business and doesn't know how to lead or manage actual humans. He treats people like products and doesn't care at all who's life he destroys with lies and blatant illegal and unethical HR practices. Just last month I tried to speak to HR about this and was told it would be addressed, and of course it wasn't. They favor specific people over others and will lie right to your face and even worse, about you to other Executives to get what they want. When it was CWPS, things were different, I'm told. But I wasn't here then. If I could afford to, I would walk out today.

2.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits are good. The people there are good and care about each other. Sales know how to push products but not solutions.

Cons

Investments are only made within the sales organization. Tools and processes are archaic. Business data is difficult to get to assist with business decisions. A lot of manual processes which takes away from serving the customer. The company has clearly outgrown some various leaders in the C-Suite but they are still at the company. Sales doesn't lead with selling solutions. They lead with what the customer wants and rarely say no or do not quantify deals effectively. CTO is on its 3rd leader in a few years with no vision or strategy successfully implemented.

avatar
Red River Response
3y
Thank you for leaving your feedback, we appreciate feedback in all forms. We were glad to hear that you appreciated our benefits and people on our team. We recognize, as a company, we have gone through a lot of change in the past year. This can be hard for people and organizations however, we feel these are positive changes that are helping to drive the strategy that has been defined by Red River. We also work to balance that with the realization that transformation doesn’t happen overnight, and shouldn’t in order to ensure we are caring for our people and the company. If you would like to voice any further concerns, you can certainly reach out to our HR team. We are open to listening and discussing.
Viewing 4 - 6 of 195 Reviews

Glassdoor has 202 Red River reviews submitted anonymously by Red River employees. Read employee reviews and ratings on Glassdoor to decide if Red River is right for you.