Does Redwood Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Redwood Credit Union employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Redwood Credit Union. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Redwood Credit Union?

81% of Redwood Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Redwood Credit Union 4.1 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Redwood Credit Union?

Member Service Representative (6) , Manager (4) , Bank Teller (3) , Loan Officer (3) , Management (3) , Member Service Associate (3) , Senior Member Service Representative (3) , Anonymous (2) , Back Office (2) , Marketing Data Analyst (2) , Member Relationship Specialist (2) , Member Service Center Representative (2) , Network Engineer (2) , Python Developer (2) , Vice President (2)

What are the pros of working at Redwood Credit Union according to real employee reviews?

"Great culture, community, and structure for new employees." ((in 15 reviews)); "focused mission and many genuinely kind, collaborative people across the organization." ((in 9 reviews)); "Senior leadership are generally available for feedback from employees." ((in 7 reviews)); "Good benefits and competitive pay compared to the majority of similar positions in Sonoma County." ((in 6 reviews)); "Colleagues are friendly and truly care about community." ((in 4 reviews))

What are the cons of working at Redwood Credit Union according to real employee reviews?

"workers, management allows employees to work on the slower side." ((in 4 reviews)); "They pay could be better." ((in 3 reviews))

What are the top reviewed Redwood Credit Union locations?

Santa Rosa , Napa , San Francisco , Sonoma , New York , Rohnert Park , Sebastopol , Ukiah

Redwood Credit Union reviews

4.2

81% would recommend to a friend

(115 total reviews)

Brett Martinez

81% approve of CEO

80% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Redwood Credit Union has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Redwood Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

115 reviews

3.0

May 21, 2024

Great for Koolaid Drinkers

(withheld)

Recommend

CEO approval

Business Outlook

Pros

Decent PTO Raise every 6 months (review based) Fun events Great coworkers

Cons

Kind of like a cult, you need to subscribe to a certain behavior style or you’ll have a bad time here. They hate hybrid and will try and use any excuse to keep you from it. Has become more executive-oriented vs employee-oriented. Expelling problem members is nearly impossible and we are repeatedly subjected to abuse from said members because RCU is afraid of the optics if we get rid of them.

3.0

Oct 17, 2016

Good working conditions, low pay, and strict time off policies

Member service representative

Recommend

CEO approval

Business Outlook

Pros

RCU offers great products and services that employees can feel good backing. The employees and management have integrity and can be trusted. Service is key here.

Cons

The time off policies in branches are incredibly strict. Working 3 Saturdays a month is required, as well as having rotating days off during the week- which change on a weekly basis, which makes planning life outside of work difficult. Not only does the day off rotate but the start time as well varies from 8:30,8:45,9 and 9:30. If you want to leave work a few hours early, you have to get it approved a month or more in advance usually as well as you have to use your PTO time which accrues very slowly (4 hours per pay period) and is lumped together with sick time which you must keep at least 20 hours "banked" for unexpected events like bereavement or sickness.

5.0

Mar 6, 2017

Manager

Recommend

CEO approval

Business Outlook

Pros

They have a purpose that is espoused by everyone, and reinforced. Credit unions are different than banks or other for profit corporations. Understanding that this is a cooperative and the members are the owners will help those who come to work here understand the values and culture that is reinforced. Of all the credit unions I have worked for, this one believes in what they are saying and lives up to their values.

Cons

Hard work. Everyone wants to make a difference and everyone has a drive to make what we do a success... that means we always have too many projects than could ever get done and always defer to what is in the members best interest, often at an effort that some are unfamiliar with giving...

Viewing 7 - 9 of 115 Reviews

Jobs at Redwood Credit Union

Member Service Associate

Member Service Associate

Member Service Associate

Member Service Associate (Teller)

Member Relationship Specialist