Regal reviews

3.4

61% would recommend to a friend

(4,557 total reviews)
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Eduardo Acuna

49% approve of CEO

33% positive business outlook

Regal has an employee rating of 3.4 out of 5 stars, based on 4,557 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Regal employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

5K reviews
5.0
May 31, 2017

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible. Free movies. Great supervisor who serves as a mentor. Great co-workers and great employees. Constant changes keeps things fresh and different. This particular theatre is beautiful, current and well kept.

Cons

Working holidays can be tough. Although the constant changes keep things fresh it can also be difficult to keep up with all of them as well.

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Regal Response
9y
Thank you for your review! We love to hear that you enjoy working at your location and are very happy that your supervisor serves as a mentor. Thank you for your choosing Regal as your place of employment; we appreciate all that you do!
1.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

401k program was nice and 4 free movies a week (used to be a day for full time employee's!)

Cons

Wow there's a lot to list, but i'll sum it up. -Regal used to be a FUN place to work for before Cineworld took over. -So many freaking changes and the work load got worse since then. -The higher ups don't care about their people. They are just focused on the facility. How about you focus on your people first because with better morale you would achieve so much more. -Sherry Mulberry (or should I say Sherry McFlurry) thinks she is all that. She doesn't give a flying flip about you or your employees. She only points out the bad and never helps or gives advice to get better. It's more like a fix it or you get fired attitude. However, let me point out her plastic surgery changes. LOL -The morale has gone down hill since Cineworld took over. Wow you take the employee's ONE benefit on seeing a movie with their guest a day down to one week? Like come on, they are making minimum wage and that was devastating when you guys did that. -They put you in a complexity per your attendance count. Let me point this out...each theater is different. The General Manager knows what's best for that theater not the higher ups. They just care about payroll and wages and don't let me get started on raises! There is none. There's so much more to list but I'll keep it to that.

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Regal Response
6y
First off, Thank you for leaving a review. We do read these reviews to evaluate our practices and policies. Pro's like the 401K and free movies are really great. We are sorry that the season of acquisition and transition was so difficult for you. We don't like how you feel unheard. I know personally that you have given us a separate email. We would really love to talk with you more about your thoughts. We see that your very passionate in your response. Feel free to let us have a verbal talk with you about some of your concerns to see how we can better our theatre relations in the future. If you have any suggestions or further feedback, please send us a message at employeecomments@regalcinemas.com and you can email me specifically at jeff.michaels@regalcinemas.com. I'm sorry that the last part of your time at Regal was viewed in this light. Hope to speak soon.
1.0
Feb 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pro left is the coworkers. We have all become a family. Well, a family until the new company terminates everyone or everyone leaves due to the new changes.

Cons

Where do I begin? - No financial career growth (capped pay indefinitely ) *Floor Staff $7,25 an hour *Team Lead $10.50 an hour *Senior Team Lead $11.50 an hour *Assistant Manager $12-13 an hour *Deputy General Manager $15-16 an hour --General Manager: -Complexity 5 30k a year -Complexity 4 40k a year -Complexity 3 40-50k a year (12-18 screens) -Complexity 2 50-60k a year (18-22 screens) -Complexity 1 60-80k a year (23+ screens) -New policies daily, can be reprimanded for violations leading up to termination/suspension -2 passes WEEKLY (including self) for part time -4 passes WEEKLY (including self) management (full-time) (essentially 1-3 passes weekly) -Required to have open availability including ALL holidays and weekends -Max daily limit on discounted concessions - Unrealistic standards that have nothing to do with watching films -High School / College student incentives relinquished with new ownership (i.e weekly allotted passes) - New guidelines make it impossible to efficiently aid the guests in any shape or form. Management has to direct them to numerous help lines which typically result in prolonged results. A majority of the time, this leads to disgruntled patrons and a sour taste in the customer's mouth. -Absolutely no flexibility in work hours

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Regal Response
7y
Thank you for your feedback. We’re glad that you found your coworkers to be like a family away from home since we understand that who you work with can heavily impact your overall experience. As a part of the restructuring, leadership wanted to emphasize the importance of creating a clear and defined upward mobility track that encouraged employees to move up into higher leadership roles consistently, rather than stagnating in one place. Please feel free to elaborate on how you feel management could operate more efficiently under the new guidelines at your specific theatre or provide any additional feedback for our review at morgan.grimes@regalcinemas.com.
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