I’ve read thru 18 pages of reviews and I’m amazed how arrogant the replies are from HR. We’d like to see someone who can actually make a change reply, not someone who wants an email to further go nowhere.
There is an employment law known by very few as “Constructive Dismissal” look that up after you are done with this review. Which is EXACTLY what this company is practicing. There is also NO diversity above the GM level. My colleagues speak about this often, for 4 decades we have never seen any diversity in promoting to the DM level. It’s always the same thing when a spot is open. History will be made when diversity is recognized by this company. The changes that Cineworld has put in place at the theatre level are unrealistic, drastic, unnecessary, stressful, careless, reckless and it destroyed the morale that the former CEO/COO had in place. When I read thru the other 200 or so negative reviews it states how we all feel. We gave you all so much of our lives. Missed birthdays for kids, holidays with family, etc while we get a card in the mail to enjoy our holidays, how?! We are now stuck in a dead end job. No raises while your profit margin soars. Do you realize how demoralizing and damaging to our health it would be at this point to be fired from a job, that will replace you for something as simple as a stapler not being where Cineworld has dictated it HAS to be? The focus you have now on operations is often laughable when we ask staff to clean the dust from 100% of our theatre 100% of the time. Like many reviews have said before, at 10am you dust it, by 3pm it’s back. Doing this brings no focus on customer service and our customers notice this. Previous reviewer also brought up the cursing by a corporate visitor. When someone that high of rank curses at you, you all can’t do anything as they are YOUR boss. So no need to report that to HR. There was a time when we were often encouraged to leave a review on this site. Now that is gone, along with the good score that used to be here. The downward trend is no coincidence....for the best place to watch a movie? How many managers will have on their action plan to dust off the game station in the breakroom? I actually pay to go to a rival theatre because I just can’t reward a company that treats its employees so rotten. The new pay scale is another tool used to boost your profit. To know that you are proud to “save money” this way is sickening and has made being a GM unbearable. The constructive dismissal program was well thought out, you removed a ton of higher earning employees ; replaced with someone making a fraction of what we make and even less of a fraction of experience. If you don’t need GM’s don’t use them. Just have managers and leads run the ship. The stress of daily and weekly changes is never ending. Let us watch Corp run a building for a week with these expectations and tell us how you feel after we come in and inspect you, and destroy any positivity you may have thought you had. It’s a cruel practice that has made it clear that it’s hunting season for all managers.
