Relias reviews

2.6

32% would recommend to a friend

(475 total reviews)
avatar

Kay Krafft

29% approve of CEO

22% positive business outlook

Relias has an employee rating of 2.6 out of 5 stars, based on 475 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Relias employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

475 reviews
1.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Health insurance and benefits, people care about the mission

Cons

This company offers a bleak outlook for prospective employees. With low commissions, unattainable targets, and an absence of work-life balance, it's a breeding ground for fear and discontent. The CRO's mismanagement has not only plunged revenue but also morale to new depths. Instead of addressing product issues, leadership unfairly blames the sales team, resulting in layoffs and cultivating a toxic environment. VP leadership at Nurse suddenly phased out unlimited PTO. While the company prides itself on employee care, it has become a place where people feel drained, burnt out, and disheartened. Be careful if you're thinking about joining Relias because you will be overworked, unappreciated, and could be laid off unexpectedly for no reason at all.

1.0
Oct 27, 2023

Going Rapidly Downhill...RUN!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual contributors were great to work with. These people made the company run day in and day out and made it bearable.

Cons

I used to gush about how much I loved this company and I used to recommend it to all my friends who were looking for jobs.The company has gone downhill and is losing talented people fast. Here's why. The company culture was so different just a few years ago. COVID really showed the company's true colors. Relias shoves DEI down your throat (not in an authentic way at all) and panders to every single "current thing" that is trendy to care about, dropping it the moment it becomes irrelevant. For example, in 2021, the current thing to care about was racism. To fit in and show how much they cared about DEI, they implemented a $3,500 referral bonus for new hires who identified as diverse, and only the standard $2,500 bonus for non diverse people. Now it looks like they quietly got rid of that ridiculous incentive. Like literally, what genius geenlit that one? They also required COVID vaccines for a couple months and then quietly got rid of that requirement too because COVID isnt relevant anymore. Then, they recently told everyone that they would now require 30 in office days per quarter because no one wanted to come in voluntarily. So basically felt like a punishment to the people who actually were productive working at home and didnt want to spend hours commuting for literally no reason. They also sprung this on the entire company with no warning, with smiling faces just wanting us to "embrace" the new policy. Are you kidding me? The company right now is pushing "showing face" in the office over actual productivity. I'm glad upper management who lives 5 minutes away from the office and makes over 5x my salary finds no issue with going in to the office all the time...but some of us live way farther than that and have to pay for gas. Not to mention, the pathetic 3% COLA raise didn't come close to helping with inflation, so add insult to injury there. Here's an awful measly "raise", and now you have to waste even more of your money coming in to the office for absolutely no reason. People will LOVE that! The company culture is hanging by a thread and more and more people are seeing the light and getting out. Individual contributors who actually make the company run every day get measly 3% bonuses each year, or better yet, laid off! Lay offs just occurred today in the content department with absolutely no notice, a pathetic severance, and basically a shove out the door. They obviously overhired during COVID like every other tech company and is now forcing people out. Upper leadership doesnt give a flying F about you and their actions over the past year really speaks to that. Relias should be absolutely ashamed at how "leadership" has handled the past few years. Get your act together or this ship is going to sink completely.

2.0
Aug 3, 2016

Not all it's cracked up to be.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great coworkers (while they're there) - Relatively decent work-life balance - Excellent stepping stone for building a career If you're starting out, this place is great if you go in with the right mindset. Look at Relias as a way to sharpen your skills and increase your brand but no more than that. At the end of the day, they should just be viewed as a block in the road that will help you get to the next best thing. As long as you remember that, you'll be golden. There are some genuinely down to earth people at the company. You can tell they actually believe what they're doing is helping improve the livelihood of those who need it, and the company would benefit from putting them in senior management roles over the individuals currently on the executive leadership team. That will never happen though. Depending on your role, the work-life balance can be good. You just have to stand your ground and not bend under pressure.

Cons

- Obscenely high turnover rate - Inexperienced management - Lagging benefits - Pay 20% below the average market value - Low morale - Lack of upward mobility They say their mission is to "measurably improve the lives of the most vulnerable members of society and those who care for them," but you would be hard-pressed to validate that statement if you worked there for more than two months. What they care about is profit - which I can't fault them for, they are a business; however, claiming to care about patient populations while operating behind a guise of capitalist chicanery creates an unsettling division. It's the sort of self-aggrandizement that creates a sinking feeling in your stomach when you realize you're not helping at-risk populations, you're helping a borderline unscrupulous organization take advantage of them and the unorganized healthcare system that got them there. The turnover rate is a huge problem. During my tenure, I saw well over 40% of employees leave. This includes individuals that were both employed before and after I started. A large part of this stems from inefficient management. Those who play the game and get in the good graces of their superiors are often selected for promotions. Upward mobility is beneficial, but in the case of Relias, the individuals are just not suited to lead a team. This resulted in disgruntled employees and poor results in every department. Speaking to morale, I have never been in a workplace with people as despondent as those within the confines of Relias. A few were legitimately depressed about their day-to-day work and struggled with finding fulfillment in their roles. Requests for a title bump or a raise were swiftly shot down. The best one could get was usually just a lateral transfer. Make sure you're aware of this when you sign up. If you're not a yes man, then you won't get the chance to make a difference. I've found that Relias' perfect employee is someone too happy to realize how poor their working situation is or an individual they can easily roll over with little to no push-back (a part of the reason they hire young). My biggest problem is the lack of trust. You can't really hold them accountable for anything because they're so surface-level. Anything, from reports - to people leaving the company, you always know some detail or number is getting tweaked.

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