Item: Remitly
Rating: 4
Author: Former employee - Customer Protection Associate

Question 1

Is Remitly a good company to work for as a Customer Protection Associate?

Accepted Answer

Customer Protection Associate professionals working at Remitly have rated their employer with 3.8 out of 5 stars in 28 Glassdoor reviews. This is an average score with the overall rating of Remitly employees being 3.8 out of 5 stars. Search open Customer Protection Associate Jobs at Remitly now and start preparing for your job interview by browsing frequently asked Customer Protection Associate interview questions at Remitly.

Question 2

Does Remitly pay Customer Protection Associate employees well?

Accepted Answer

Customer Protection Associate professionals rate their compensation and benefits at Remitly with 4.0 out of 5 stars based on 28 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Customer Protection Associate salaries at Remitly.

Question 3

How happy are Customer Protection Associate professionals working at Remitly?

Accepted Answer

79% of Customer Protection Associate employees at Remitly would recommend their employer to a friend. This rating has increased by 81% in the past 12 months. Customer Protection Associate professionals have also rated Remitly with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.5 rating for culture and values and 4.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Remitly?

Accepted Answer

Risk Investigator (30), Customer Protection Associate (29), Software Engineer (21), Product Manager (16), Risk Analyst (12), Customer Service Representative (10), Analyst (9), Compliance Analyst (9), Transaction Risk Investigator (9), Senior Software Engineer (8), CPT (7), Director (7), Program Manager (7), Fraud Analyst (6), Marketing (6)

Question 5

What are the pros of working at Remitly according to real employee reviews?

Accepted Answer

"Remitly is full of genuinely great people who care deeply about the mission and the customers they serve." ((in 47 reviews)); "Great culture built on empathetic partnerships and making sound data driven decisions." ((in 45 reviews)); "Good benefits and culturally motivated" ((in 32 reviews)); "Great team and collaboration." ((in 18 reviews)); "work life balance is good" ((in 15 reviews))

Question 6

What are the cons of working at Remitly according to real employee reviews?

Accepted Answer

"Poor leadership and management as well as a very complex and unnecessarily old tech stack." ((in 23 reviews)); "poor management" ((in 22 reviews)); "Some senior managers are awesome but some will drain your patience." ((in 15 reviews)); "recent frequent layoffs made people upset" ((in 6 reviews)); "no work from home set up" ((in 4 reviews))

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