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      Remitly

      Engaged Employer

      Remitly Customer Protection Associate reviews

      3.8

      79% would recommend to a friend

      (28 total reviews)
      avatar

      Sebastian Gunningham

      100% approve of CEO

      88% positive business outlook

      Ratings by category

      4.4

      Career opportunities

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.7

      Work/Life balance

      3.5

      Culture & values

      2.9

      Senior management

      Customer Protection Associate employees have rated Remitly with 3.8 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Protection Associate professionals have a good working experience there. Remitly is rated in line with the average (within 1 standard deviation) by Customer Protection Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      28 reviews
      2.0
      Sep 29, 2022

      Does not deliver their promises

      Customer protection associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice staff, nice office facilities. Reasonable salary

      Cons

      Company is being leaded in the dark. Managers have no clue what to do, where to go. Everything changes all the time. New rules implemented without any respect with the employee. Managers from abroad (headquarters) are awful . Overall a shity place to work.

      avatar
      Remitly Response
      3y
      Thank you for taking the time to share your feedback. We're glad to hear that you found our staff and office facilities to be pleasant and that you feel that you are receiving a reasonable salary. At Remitly, we believe in a transparent culture where communication is key to achieving our goals, and we aim to ensure that our employees feel informed and connected. We also take feedback seriously and are always looking to improve our management and leadership practices. We will certainly take your comments on board as we continue to strive to create a positive work environment for all employees. Thank you again for sharing your thoughts. Best regards, Remitly
      4.0
      Sep 1, 2022

      CPT

      Customer protection associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good to get experience in the banking sector

      Cons

      Schedules are not convenient at all.

      1.0
      Aug 15, 2022

      Nice place

      Customer protection associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      high salary for a call center in Nicaragua

      Cons

      They do not offer a fair opportunity to move to a higher level

      avatar
      Remitly Response
      3y
      Thank you for taking the time to provide feedback on your experience at our call center in Nicaragua. We're glad to hear that you appreciate the competitive salary we offer! We take the professional growth and development of our employees seriously, and we want everyone to have the opportunity to progress within the company. We encourage you to discuss your career aspirations with your manager, as they may be able to provide guidance on how you can develop the skills and experience necessary to move to a higher level. We also offer training and development programs that may be of interest to you. Thank you for your valuable feedback, and we hope you will continue to grow with us. Best regards, The Remitly Team
      Viewing 22 - 24 of 28 Reviews
      Related searches: Remitly Customer Protection Associate jobs | Remitly Customer Protection Associate salaries | Remitly benefits | Remitly interviews
      Remitly reviewsRemitly Customer Protection Associate reviews

      Glassdoor has 551 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.