Republic Services reviews

3.4

55% would recommend to a friend

(3,494 total reviews)
avatar

Jon Vander Ark

68% approve of CEO

54% positive business outlook

Republic Services has an employee rating of 3.4 out of 5 stars, based on 3,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Republic Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
2.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice company office. People in office are pretty nice. Nothing gets done because there is no sense of urgency. It starts at the top office at this location.

Cons

They do not understand customer service. The outside sales person sells the service and then after they get the business they are required to pass the account over to an account manager. Outside sales is required to wash their hands of the new account and go find more. The customer typically wants to sales person who sold them the service not an inside person.

avatar
Republic Services Response
10y
Thanks for your feedback. We would like to hear more about your ideas on how we can improve our employee experiences. Please contact us or your local Human Resources Representative. We can be reached at recruiting@republicservices.com.
1.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

steady paycheck. mediocre benefits. matching 401K (only to 4%). generally nice people. people don't stop throwing away trash, so there's always business.

Cons

No education benefits (company does not value people advancing themselves or learning). this is unheard of in any normal Fortune 300. This company is so far behind the times in technology, that it is embarrassing. It's main system is call Infopro, a DOS based CRM, Operations tool. It is HORRIBLE and causes countless hours of wasted time. The drivers have zero technology in the truck, so they basically do whatever they want because management can't monitor them. The company also micromanages every little thing (even though it fails to give you the tools to do it -- eg. make your productivity on your routes, faster, faster (however it cuts budgets on fixing trucks... broken trucks) eg be SAFE, don't get into ANY accidents (however you better freaking drive FASTER for productivity purposes) eg make the CUSTOMER happy at all costs (but you better make sure you charge them for every little thing)... this company is so full of bad micro management, and contradictions that it makes it really hard to have happy employees. I left because no one gives a crap about any one in operations, they only care when something messes up. There's also fierce competition, but this delusional company seems to think that they shouldn't compete on price (raise the prices! we are like Google and Amazon! -- what a JOKE). No one in the real world gives a you know what about trash service --- come get it , and leave (and make sure I had no idea you showed up!) No one is telling their friends that Republic Services is a great trash company and to go with them. People want the cheapest service (or free if they can get it). This company is going the way of WM, and the future does not look good. If one word could describe the corporate leadership (I mean management) it would be DELUSIONAL.

avatar
Republic Services Response
10y
We are sorry to hear that your experience didn’t meet your expectations. We strive to create great experiences for our employees and we’re always seeking feedback. If you’d like to discuss this further please email us at recruiting@republicservices.com.
3.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Pretty decent pay, in New York it is union and hourly, and in Florida i get "production pay" as well as whats called chinese overtime. its a bit odd actually but i make about the same in either spot. Just show up and do your job and you won't have any problems. LATHAM//SCHENECTADY NY ARE AN 8 OUT OF 10 RATING AND LAKELAND FLORIDA IS A 6 OUT OF 10 IN MY OPINION

Cons

it seems that unless you have a business,earth science,or geology degree, you won't make more than 60k., (some) Egotistical people in higher positions,pretty normal anywhere. mis leading management sometimes. lots of trucks to maintain so you have to be pretty patient. Re-tread Steer tires make me feel very unsafe,especially with doing 300+ highway miles per day

avatar
Republic Services Response
10y
Thanks for your feedback. We would like to hear more about your ideas on how we can improve our employee experiences. Please contact us or your local Human Resources Representative. We can be reached at recruiting@republicservices.com.
Viewing 349 - 351 of 3,494 Reviews

Glassdoor has 3,588 Republic Services reviews submitted anonymously by Republic Services employees. Read employee reviews and ratings on Glassdoor to decide if Republic Services is right for you.