Resolvit reviews

3.8

77% would recommend to a friend

(147 total reviews)
avatar

Mark Scofield

90% approve of CEO

66% positive business outlook

Resolvit has an employee rating of 3.8 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resolvit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
1.0
Jun 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers, high energy, I have made and meet some friendly people here, fun social events happy hours and expensed lunches

Cons

Dishonest management starting at the top, lack of anytype of sales strategy, extremely high interanl turn over rate, few recuirters/account managers make it past 18 months. the place is a revolving door, and is a nightmare, looks bad on a resume, avoid if you can

1.0
Aug 15, 2017

Not a place for growth

Recommend
CEO approval
Business Outlook

Pros

Great co workers who push to meet their goals and ro help each other at any time.

Cons

Employees are expected to go to meetings after work hours and use their personal credit cards to pay for after hour functions. The company has dismissed all the admin assistants, and HR people because of cash flow problems. People who remain now have triple the responsibilities in order to complete their job assignments. Company in dier straights to keep the company going.

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Resolvit Response
8y
Thank you for taking the time to share your review and experience with your teammates. We have a great team, and it’s always nice to hear confirmations of unselfish teamwork at Resolvit. This commitment to excellence, helping others, and engagement with the community often requires a 45 to 50-hour work week and sometimes includes evening and weekend work at job fairs, networking events, and training programs. Resolvit does not issue company credit cards, as they are difficult to track and support with appropriate IRS-required documentation. However, we DO provide a web-based expense reimbursement system tied to our bi-weekly payroll. Expenses are inputted weekly with accompanying documentation and will be reimbursed one week after the payroll period in which they’re submitted. Travel booking is done through Resolvit’s online tool as well, and Resolvit pays up front for all business flights (though some employees choose to use their own credit cards for flights to receive double reward points from their affinity programs). The company went on a major hiring spree in 2015 and 2016 to position us structurally and operationally for a potential 35% revenue growth rate. Unfortunately, we did not hit that aggressive objective. At the same time, we automated and went paperless with many of the current systems and processes that were traditionally done by office administrators and corporate infrastructure employees - everything from answering phones, booking travel, ordering supplies, and invoicing and payroll, to on-boarding of new employees. Expansion, realignment, and pruning is done by all healthy companies. Change is always uncomfortable and difficult. It is true that some employees were furloughed or downsized during the transition and realignments, and the good news is that several of the people furloughed have been brought back and many others have expressed that they would be glad to return if the right opportunity became available. In addition, several roles and teams have been re-engineered and are being enhanced or expanded in different directions, including training, marketing, research/sourcing, and emerging markets. We are hiring! It is unfortunate that you did not find your opportunity for growth here at Resolvit. We wish you lots of success in your future endeavors.
1.0
Mar 7, 2017

Resolvit Call...Run!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seriously, my experience was so bad I can't think of anything positive to say.

Cons

As one of the recruiters said in a previous review they expect the contractors to self pay ahead of time for travel and expenses which then have to be approved by the client and then approved by Resolvit. So there was no time commitment on reimbursement. The Cincinnati office is particularly heinous. They decided to terminate me when we expressed concern about this policy since the client expected us to work an insane amount of overtime and to travel. I was told due to space limitations I would work from home but in reality the "client boss" was insane. Because we were salaried she would go around and actually tell people with us present how we were cheap labor. Which in reality was true given that we were working 70-80 plus hours a week from the get go. That amounted to about $15 an hour for a close to $100K salary. Then when I filed unemployment, Resolvit tried to fight it. This went through a review board and the state of Ohio over ruled them.

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Resolvit Response
9y
Thank you for sharing your review of Resolvit. We have reviewed our timesheet and payment records, and we have not found a record in the past twelve months of Resolvit contesting any unemployment claim in the State of Ohio. Could it be possible that you were working for a subcontractor to Resolvit who may have contested your unemployment claim? If that is the case, it could also explain your challenge getting reimbursed for client travel. Resolvit reimburses all subcontractors for time and expenses based on predetermined contract payment terms. We do have a web-based expense reimbursement system that is tied to our bi-weekly payroll for all employees. Client Services Team members who incur business expenses can input them weekly with accompanying documentation, and will be reimbursed one week after the payroll period in which they’re submitted. Travel booking is done through Resolvit’s Concur tool, and Resolvit pays up front for all business flights. Resolvit does not require or expect our employees or subcontractors to work the level of overtime you describe on a consistent basis. When there is a short-term need or significant spike in overtime, it is discussed extensively between the consultant, Business Services Manager (BSM), Account Manager, and the client. If or when these spikes occur we try to reward our employees appropriately with success and/or completion bonuses. We encourage all our employees to contact their BSMs and our HR department whenever they are frustrated at work, so we can remediate the situation when it occurs. We require both our internal employees and our clients to adhere to high professional standards, and we always address issues such as yours when they are brought to our attention. If you would like to share any additional details about your situation, please do not hesitate to contact our Partners, our HR department, or dialogue@resolvit.com.
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Glassdoor has 224 Resolvit reviews submitted anonymously by Resolvit employees. Read employee reviews and ratings on Glassdoor to decide if Resolvit is right for you.