Resolvit reviews

3.8

77% would recommend to a friend

(147 total reviews)
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Mark Scofield

90% approve of CEO

66% positive business outlook

Resolvit has an employee rating of 3.8 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resolvit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
2.0
Sep 1, 2016

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone likes to hang out and have fun, getting to know one another is pretty easy to accomplish.

Cons

Normally a consultant would get paid higher because of job risks associated with contracting. But while they may technically offer you certification reimbursement, or a "Consultant care manager"; that money comes from what that consultant would normally be making anyway. They will also play hard games with you if the contract you're on gets cancelled, they really try to discourage you from providing for yourself and what is best for you, this happened I got hired for a contract that was cancelled, because the legal stuff was not done correctly on their part.

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Resolvit Response
9y
Thank you for taking the time to post your feedback. Consulting is a tumultuous business, and clients can cancel contracts for any number of reasons; however, how we communicate with our employees regarding those cancellations is important. We have shared your concerns with the management team. I hope you will consider reaching out to dialogue@resolvit.com to tell us the city you worked in, so that the relevant team can discuss it in more detail to enhance communications in difficult situations. Resolvit has formal expectations, policies, and procedures for employees between assignments and moving them from project to project. These processes start 90 days before a project is scheduled for completion. However, when one of our clients cancels a project unexpectedly, or when there is a problem on the legal side (as you referred to), it is often difficult for us to transition our employees onto another project immediately. With that said, we always work our formal transition process. I am sorry to hear that you felt discouraged from providing for yourself or seeking out new opportunities when your original contract was cancelled. That was not the intent. We actively encourage our employees to help us find their next projects with our company, as well as helping any other employees transitioning from their projects. Unfortunately sometimes people chose to actively pursue other opportunities outside of the company during business hours while still employed with the company. That is not appropriate or in the best interest of our other employees, our clients, or our company. Finally, Resolvit continuously evaluates all aspects of an employee’s experience, including compensation, benefits, and infrastructure, and team member support. We offer many competitive benefits to our employees, including but not limited to tuition reimbursement, an array of medical, dental, and vision insurance plans, life insurance, long and short-term disability insurance, COBRA coverage, prescription coverage, 401k matching, and training. We also engage dedicated business service managers (BSMs) to help our employees with career development, issue resolution, redeployment, etc. They provide a very valuable service to all of our teams. Thank you again for your feedback. We will use this feedback to improve our communication, leadership, and execution, and wish you lots of luck and success in future endeavors.
2.0
Dec 11, 2014

Company does not live up to its word

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy going environment. Happy hours, flexibility- "work-life fit", medical benefits, friendly staff.

Cons

False Bench Policy. Low salaries, very little training and development

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Resolvit Response
11y
Thank you for taking the time to highlight this communication issue within our company. Effectively communicating policies and procedures -- especially difficult to administer policies such as the bench -- is an ongoing challenge for a growing company of our size. It would be very helpful to know the city you worked in so that team specifically can address the issue in their next weekly operations meeting (you can reach out to dialogue@resolvit.com with this additional information). Regardless, know that we will be addressing the communication and training on this policy in all cities within the upcoming week. In the first half of the year we spent $42,000 in employee bench salaries. In 2013, the number was $72,000. We typically see the numbers increase in the fourth quarter as projects transition at the end of the year. The annual amount spent on bench fluctuates from year to year depending on the overall economy, our program and project awards, and the engagement level of our employees. We remain committed to this expense and see it as valuable strategy for keeping key employees on our team. Each January, the company performs research and analysis for annual raises related to our 360 performance evaluation and compensation reviews for all employees. In March and April of 2014, we also reviewed all Business Services compensation plans and did an exhaustive study on the standard wages and income for each role in each of the markets we serve. We used publicly available information such as salaries posted on Glassdoor, job postings of competitors, and surveys of placement agencies in this analysis. As a result, our base salaries are in line with our competitors and the overall market. Total compensation (including commissions, overall benefit plans, etc.) for top performers is significantly higher and of better quality than that found elsewhere on the market. Our organization recognizes that training is very important to all of our employees and has a tuition reimbursement program in place to cover any training that our salaried employees wish to pursue. In the past year, we spent over $156,000 on employee training and tuition - a significant and highly unusual amount for a company of our size! We also hold companywide infrastructure training events twice per month, covering topics such as technical tools, policies and procedures, legal and compliance issues, and time management. This year we also sent employees to industry training events such as SourceCon in Denver, NetApp Insight in Las Vegas, Amazon Web Services (Cloud) training in Cincinnati, a CPA certification conference, as well as time management, sales, and PMP training classes. Resolvit and our employees will always be committed to continuous learning and improvement. This passion is what allows us to provide the best overall value of professional services to our customers. - Mark Scofield, Managing Partner
3.0
May 9, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits and wages are superior. The feedback on performance is lacking. Great educational reimbursement plan to keep yourself up to date. Depending on your recruiter, they are either responsive and not at all. They are well connected to industry leaders in Morrisville and RTP. Your paid every two-weeks right without missing a beat.

Cons

Your a contractor and the performance feedback is lacking. I was promised (in writing) a nine-month contract but was layed-off after three months. The reason for lay-off was "change in the scope of the client;s project". I felt the client they assigned me to was under-handed and sneaky. The client is filled with managers from the now defuncted Nortel. There was a reason why Nortel closed their doors. Former Nortel employees and managers get preferential treatment. Client Manager was a former Nortel Manager.

Viewing 13 - 15 of 147 Reviews

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