ResultsCX reviews

3.5

62% would recommend to a friend

(1,979 total reviews)
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Gautam Thakkar

55% approve of CEO

58% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Sometimes you’ll go weeks without a call (for $14 p/hr)

Cons

Management are disinterested, disorganized, reactive and only looking to cover their collective problems (which are many) Training is marginal at best Their WAN Apps are glitchy & don’t work properly 1/3 of the time They expect the employees to provide their own PCs, dual monitors, connected headsets & don’t reimburse for web access, etc. If you need to use the BR, you need to deduct from 15 minute breaks or sign out You’re a W2 employee but they don’t pay for federal holidays; if you don’t request or are approved for PTO (or have any) it’s a nonpaid day Can’t use PTO for sick time & are require 2 weeks notice that need to be pre-approved which may not be granted If you are dismissed from employment, they will not pay out your PTO; I understand losing out on sick time but your earned PTO? Too many cons, not enough pros for $14 p/hr save yourself a lot of stress & hassle

Viewing 40 - 42 of 1,979 Reviews

Glassdoor has 2,272 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.