Retool reviews

3.6

68% would recommend to a friend

(129 total reviews)

David Hsu

65% approve of CEO

58% positive business outlook

Retool has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retool employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
5.0
May 3, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Reasonable WLB for a late-stage startup, company is growing, comp is competitive, and the work is enjoyable

Cons

Leadership could be more transparent, growth could be faster, some churn in leadership in eng over the past couple of years

2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong product. Friendly and close-knit team. Free food. Some exposure to SaaS tools and customer workflows.

Cons

This is not a technical or sales engineering role, despite the title. It’s an inbound BDR position. During onboarding, I was told that the “Associate Sales Engineer” title is intentionally used to attract more technical applicants, but the day-to-day work is NOT technical and doesn’t align with a sales engineering track. The interview process isn’t fully transparent, and the actual responsibilities differ from what’s described. There’s little to no technical enablement, and expectations vary depending on the manager or AE you’re paired with. After more than a year in the role, ONE Sales Engineer position opened up (after being assured there'd be enough spots for all of us back when we started). All 4 ASEs on the team interviewed, and all of us were rejected for “lack of experience.” It’s discouraging, especially given the lack of support or development to help us grow into that role. It raises real concerns about how the role is structured and whether internal mobility is genuinely supported. Our manager is kind and well-meaning but largely disengaged. While he acknowledges some of these challenges, his focus tends to be on internal dynamics rather than team advocacy or enablement. I’m sharing this to help future applicants make informed decisions. If you're looking for true sales engineering or a technical presales role, this may not align with your expectations. I wish I had known that going in.

Viewing 31 - 33 of 129 Reviews

Glassdoor has 129 Retool reviews submitted anonymously by Retool employees. Read employee reviews and ratings on Glassdoor to decide if Retool is right for you.