Retool reviews

3.6

68% would recommend to a friend

(129 total reviews)

David Hsu

65% approve of CEO

58% positive business outlook

Retool has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retool employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
1.0
Jun 30, 2025

Do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely good people here. Most coworkers care a lot and try to do their best, even under tough conditions.

Cons

Burnout is real. I’ve seen people pushed past their limits—and not just once or twice. There’s a constant pressure to go above and beyond, and it feels like that’s just quietly expected rather than acknowledged or appreciated. Lots of churn. As is typical with churn, most of the good people leave so not many good people left. What’s been most disheartening is how the founders talk about being principled, but don’t live it—especially when it comes to things like titles. They say they want to keep titles flat and consistent, but then make exceptions when it suits them. The CMO, for example, gets a C-level title, but the rest of the team in that function—no matter how experienced—gets stuck with a generic title. It’s hard not to see it as political. These choices feel unfair and inconsistent, and they hurt the people who aren’t in leadership’s inner circle. There's also a lack of trust in people with real experience. Suggestions are often dismissed, and the same mistakes repeat themselves. It’s frustrating to care deeply and want to help improve things, but not be listened to. Company not good a hiring leadership directly into leadership roles. Look at LinkedIn history on churn - especially leadership churn. Advice to Management Stop saying you're principled if you're not going to follow through. Be honest about how decisions are made. Do a real 360 review and hire a coach.

1.0
Jun 12, 2025

If I could give 0 stars, I would

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Office locations in SF and NYC are convenient and well-maintained -Stocked kitchen with snacks and drinks available for employees -The company’s brand recognition can be helpful for resume-building and future opportunities

Cons

Collaboration across teams is extremely difficult. Even the most basic requests are often ignored, delayed, or met with passive resistance. There’s a pervasive “not my job” mentality, where teammates are unwilling to assist outside of their exact lane — even when doing so would take minimal effort and improve broader outcomes. This behavior is consistent across many departments and makes it incredibly frustrating to get work done. Marketing in particular has faced high turnover and minimal support. It's hard to succeed when foundational pieces are missing and cross-functional partners are unwilling to engage constructively. There’s a tendency to deflect accountability, and it’s common to see colleagues publicly undermined or left out of the loop. PIPs are frequent and often come without clear paths for success. Pay is below market. Sales and Brand, in particular, were frequently condescending and dismissive — making collaboration feel more like conflict resolution than teamwork. W/L balance was ok for such a fast-growing start-up, but I'd rather take on more work than deal with all of the roadblocks that I encountered day-to-day during my tenure here.

3.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, good food, good office

Cons

Marketing is 2nd class citizen. Brand is not part of marketing team and are not pleasant to work with Ops runs the roost and undercuts marketing at every opportunity Marketing leadership has been a revolving door. This is where careers go to die. Be wary.

Viewing 28 - 30 of 129 Reviews

Glassdoor has 129 Retool reviews submitted anonymously by Retool employees. Read employee reviews and ratings on Glassdoor to decide if Retool is right for you.