Retool reviews

3.6

68% would recommend to a friend

(129 total reviews)

David Hsu

65% approve of CEO

58% positive business outlook

Retool has an employee rating of 3.6 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Retool employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
1.0
Sep 16, 2025

Smart People, Weak Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Competitive pay relative to market * Benefits are decent * Smart and talented colleagues who want to do good work * Hybrid work model with structured in-office days that support collaboration

Cons

* Executive leadership often ignores feedback from subject matter experts, which causes preventable issues and missed opportunities * Goals and success metrics are frequently adjusted, making it difficult to track progress or measure true outcomes * Projects are sometimes abandoned after significant effort has already been invested, resulting in wasted time and resources * Cross-functional collaboration remains a major challenge, especially between GTM and Engineering, which slows down execution * Marketing suffers from high leadership turnover, creating further instability in go-to-market efforts * The company struggles to scale beyond ~400 employees without attrition spikes, which disrupts business continuity * Ongoing C-level churn prevents long-term strategy from taking hold

5.0
May 24, 2024
Recommend
CEO approval
Business Outlook

Pros

There's a lot to like here, especially for folks that are either 1) farther along in their career and/or 2) are comfortable operating rather autonomously or without a lot of guidance. Personally, this is exactly what I want, but I know might be tougher for people who either want or need more guidance. I appreciate the ability to work on interesting things with other really smart people and make meaningful impact on the product. It's taken a minute for us to get into this execution and ship state, but I'm happy we've made progress here. I also appreciate the ability to be in an office with teammates but also have the two flex days each week to work from home. Coming from a larger company, I have been pretty happy with the benefits and perks. I was not expecting a matching 401k, for example.

Cons

Kind of like I mentioned above, Retool may not be the right choice for everyone. Some folks wish they had more of their manager's time, or more technical leadership to look to, and I get that. But I also think it's a little bit what you make of it. I also wish there was a little bit more connective tissue at the company—we have great teams across the business, but they're a little silo'd and it's tough to always know who's working on what. I don't love some of our catering, but that's a me problem, not a Retool problem.

Viewing 31 - 33 of 129 Reviews

Glassdoor has 129 Retool reviews submitted anonymously by Retool employees. Read employee reviews and ratings on Glassdoor to decide if Retool is right for you.