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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      3.2

      53% would recommend to a friend

      (1,796 total reviews)
      avatar

      David Waterfield

      65% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Oct 27, 2025

      Experiences depends on line manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. Great people. Great benefits

      Cons

      I had bad line manager. Too much micromanaging. Not set expectations. Incompetance led to burnout and confusion.

      1.0
      Oct 22, 2025

      Good benefits, terrible management

      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, vacation, and 401k

      Cons

      Management switches direction constantly. Currently their entire goal is to have everyone wasting their time standing around handing out as many coupons as possible because they accidently promised the shareholders too many. The main objective of working here is to stay off every single list they send which is virtually impossible. Priorities change so fast it usually doesn’t really matter what you work on. You can do a great job or a poor job it doesn’t really matter, it’s impossible to get fired, and they won’t give you a high rating even if you excel. Constantly picking up the slack for poor performing team members. If you have a good DM the job is OK, but that’s rare. Very un-clear bonus goals that don’t make sense with business.

      Viewing 31 - 33 of 1,796 Reviews
      Related searches: Reynolds American jobs | Reynolds American salaries | Reynolds American benefits | Reynolds American interviews
      ReviewsReynolds American reviews

      Glassdoor has 1,904 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.