Reynolds American reviews

3.2

53% would recommend to a friend

(1,796 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 9, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Make your schedule, get your work done. Nobody bothers you. Lots of room to grow.

Cons

Work pace can get fast at times.

2.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a great benefit package - health insurance, company car, and an amazing 401k contribution.

Cons

The word I would like to use is sad. I’ve been taught by professors, mentors, great managers, career websites, and lecturers that a healthy company has no titles and a robust communication flow up and down the line management structure. This is the way! What we have here is a push down management structure. A few leaders decide what’s best and that’s the end of it. This is a disconnect. A culture is optimal when communications is robust throughout the organization. The whole is greater than the few! This is the ideal situation of what’s working and what’s not. A well oiled machine. The structure we have is negatively effectively the field. We can’t say anything to our managers because they fall under the same push down structure. There is nothing more discouraging than this. A organization is a team not a few!

1.0
Oct 2, 2025

Here we are again....

Recommend
CEO approval
Business Outlook

Pros

Company car, benefits, 401k, vacation (if you can hit all your numbers so you can have time to use it), teammates.

Cons

Literally everything lately. Constant nagging, micromanaging, zero recognition for a job well done. Any goal you are given, you can expect that to quadruple if you want to stay off of a list. Work day is 8-5 (which they'll remind you about EVERY chance they get) with zero time built in to do anything other than be in stores. This is not a sales/marketing job. This is a do EXACTLY as I say and exceed these numbers job. It's also not a job where you can benefit off of stellar performance because they try incredibly hard to make sure you don't get an outstanding rating during their oh-so-secret Panel discussions that then take an additional 3 months to communicate.

Viewing 34 - 36 of 1,796 Reviews

Glassdoor has 1,904 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.