Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (444) , Territory Manager III (141) , Senior Territory Manager (68) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 276 reviews)); "Good pay Extremely involved internship" ((in 127 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 95 reviews)); "Good Salary and Benefit comparable to other consumer products companies." ((in 62 reviews)); "Great work life balance: Opportunity to work from remote" ((in 59 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Management changes the strategy to quick and micro management." ((in 68 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 65 reviews)); "This leads to crippling short termism and a toxic culture to constantly acquiesce with whatever London wants even though the US market is very different." ((in 65 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 41 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Charlotte , Greensboro , Memphis , Seattle , Baltimore , Portland

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Reynolds American

Reynolds American reviews

3.2

53% would recommend to a friend

(1,796 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

2K reviews

3.0

Aug 27, 2025

Money ok but beware

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Money is ok, compared to most. 20% bonus of your salary IF THE COMPANY OVERALL DOES WELL

Cons

Constant changing portfolio, pricing, marketing materials. Its a never ending cycle of a dog trying to catch its tail. Be expected to be in stores swinging doors from 8 am till 5 pm and then ALSO have time outside of that window to plan weekly/monthly routing plans, on hand inventory, excuse in store promotions, organize your vehicle. They'll remind you that you're "salaried". You'll be doing a lot more than the realm of 8 to 5. Also don't plan to move up. The company is stagnant

Reynolds American Response

9mo

Thank you for your review regarding your experience as a Territory Manager. We take your feedback on benefits and work-life balance seriously. We will pass it along to the appropriate channels for continuous improvement.

1.0

Aug 21, 2025

No

Senior territory manager

Recommend

CEO approval

Business Outlook

Pros

Company car Monday to Friday

Cons

No path to grow in the company

Reynolds American Response

9mo

Thank you for your review regarding your experience as a Territory Manager. We take your feedback on management seriously and we will pass it along to the appropriate channels for continuous improvement.

1.0

Aug 13, 2025

A shell of what it used to be

Lead manager

Recommend

CEO approval

Business Outlook

Pros

- some great people left - company car/ benefits

Cons

- this used to be a place where you can grow your career but now promotes based on likability not capability - company does not invest in building team culture or morale and manager cascade negativity on every team meeting - you are just a number regardless of years or service or performance in role. - leadership is delusional about its portfolio and outlook on company success. Pay close attention to how they are phrasing the messaging on “market leadership”” or gaining traction. The company is filled with yes man who can’t bring up a contrarian idea or solution. All data reports are crafted in a way that tells a positive story. This company is acting like it’s still the glory days but not recognizing the challenges it’s actually facing. Just want until the next annual “restructuring”

Reynolds American Response

9mo

We appreciate your review. Our employees are the organization's greatest asset. We strive to provide our employees with an environment where each person feels heard. Hearing your feedback helps us improve our processes and make our organization a better place to work. In addition, we encourage open dialogue with your line manager regarding your concerns.

Viewing 43 - 45 of 1,796 Reviews

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Money ok but beware

No

A shell of what it used to be

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