Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Reynolds American?

52% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (446) , Territory Manager III (141) , Senior Territory Manager (68) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 297 reviews)); "Good pay Extremely involved internship" ((in 129 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 91 reviews)); "Good Salary and Benefit required to attract and hold employees" ((in 69 reviews)); "Great work life balance: Opportunity to work from remote" ((in 56 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 76 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 68 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 65 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 42 reviews)); "Terrible upper management, very corrupt" ((in 40 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

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Reynolds American

Reynolds American reviews

3.3

52% would recommend to a friend

(1,799 total reviews)

David Waterfield

64% approve of CEO

55% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

Reynolds American has an employee rating of 3.3 out of 5 stars, based on 1,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 17, 2024

Ever changing carousel

Director

Recommend

CEO approval

Business Outlook

Pros

Good benefits, competitive pay, openness about total comp

Cons

Constant change in jobs and strategy, lack of direction, tenured staff members are 'connected' and newcomers are not welcomed in a friendly/professional manner.

Reynolds American Response

We appreciate your honest review. We strive to provide our employees with an environment where each person feels heard. Hearing your perspective on the pros and cons helps us improve our processes and make the organization a better place to work.

5.0

Apr 15, 2024

Great company! A true leadership academy

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Working at RJ Reynolds was amazing. I learned so much in the 5+ years I spent there.

Cons

A lot of travel but I actually enjoyed it

Reynolds American Response

Thank you for the review! When you join Reynolds American, you join a team of remarkable people. We are proud to have a culture where people can aspire to perform at the highest level while having the resources and opportunities to support their success.

4.0

Apr 12, 2024

Better with Waterfield

Senior manager

Recommend

CEO approval

Business Outlook

Pros

New CEO is a game changer. Very optimistic about the way forward.

Cons

The Glassdoor complaints are true. Chaotic at times, bad processes, lack of transparency, outsourcing, etc. I think the new CEO will change these things, he seems different.

Reynolds American Response

Thank you for being a part of our organization over the years. Our organization is embarking on an exciting transformation journey, led by our CEO David Waterfield. We will continue to provide our employees with an environment that each person feels heard.

Viewing 163 - 165 of 1,799 Reviews

Jobs at Reynolds American

Product Quality Tester (2nd Shift)

Winston-Salem, NC

View job

Control Room Specialist

Winston-Salem, NC

View job

Administrative Coordinator

Territory Manager - Lufkin TX

Lufkin, TX

View job

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Reynolds American

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Ratings by category

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Ever changing carousel

Great company! A true leadership academy

Better with Waterfield

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