Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 284 reviews)); "Good pay Extremely involved internship" ((in 127 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 90 reviews)); "Good salary and company vehicle" ((in 63 reviews)); "Great work life balance: Opportunity to work from remote" ((in 61 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 76 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 69 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 68 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews)); "5.) No leadership: people in power are coasting on organic growth of a niche brand." ((in 39 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

2.0

May 5, 2012

These people are not human

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are reasonably good, although the employee's share is high. The physical environment i.e., workspace is nice and relatively new.

Cons

The people who run this organization are not human. They promote their "favorites" and you can be certain that the least qualified person who is a 'favorite' is the person who will be, and is, promoted. All communcations from management are written in corporate speak, you never understand what they are saying. Management does not follow the "core principles" of the organization, they make a big deal of following the core principles posted on the RAI website, but management are the worst offenders in terms of treating employees with disrespect and unfairly.

3.0

May 2, 2012

Territory Manager, I've done it

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits - 6% match 401k, Health , Dental , Vision. 3 weeks paid vacation. Unlimited sick days. Company car, all gas and maintenance paid for. Great employees to work with.

Cons

Low starting salary. Management does seem to have favorites. To be promoted you have to be mobile, aka you have to be willing to move out of state. Hard to be promoted if your not a complete kiss ass.

5.0

Apr 24, 2012

Great company, great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. great work life balance. Comapnay car, cell phone, lap top, gas paid for. good compensation. Smart good people to work with.

Cons

Promotions are based off what your boss thinks of you and less on performance. Need to reevaluate promotion process again.

Viewing 1675 - 1677 of 1,798 Reviews

Jobs at Reynolds American

Prod Rework Processor

Winston-Salem, NC

View job

Control Room Specialist

Product Quality Tester (2nd Shift)