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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      3.2

      53% would recommend to a friend

      (1,798 total reviews)
      avatar

      David Waterfield

      65% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 7, 2012

      The focus of the company was not readily understood by middle management.

      Key account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very good people work for them. Salary was fair.

      Cons

      Middle management made confusing statements to the sales force like saying they wanted to be the number 1 tobacco company and then listed several companies that while strong brands, were not the number 1 companies in their fields. ie. Starbucks, it's a great company but doesn't sell nearly as much coffee as Dunkin Donuts.

      5.0
      May 15, 2012

      Great culture and opportunity

      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, pay, flexibility of schedule, great training opportunities

      Cons

      Touopportunities to in an office (if you like that)

      2.0
      May 5, 2012

      These people are not human

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are reasonably good, although the employee's share is high. The physical environment i.e., workspace is nice and relatively new.

      Cons

      The people who run this organization are not human. They promote their "favorites" and you can be certain that the least qualified person who is a 'favorite' is the person who will be, and is, promoted. All communcations from management are written in corporate speak, you never understand what they are saying. Management does not follow the "core principles" of the organization, they make a big deal of following the core principles posted on the RAI website, but management are the worst offenders in terms of treating employees with disrespect and unfairly.

      Viewing 1759 - 1761 of 1,798 Reviews
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      ReviewsReynolds American reviews

      Glassdoor has 1,906 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.