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      Reynolds and Reynolds

      Engaged Employer

      Reynolds and Reynolds reviews

      3.4

      63% would recommend to a friend

      (2,360 total reviews)
      avatar

      Chris Walsh

      82% approve of CEO

      59% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.3

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Senior management

      3.0

      Compensation and benefits

      Reynolds and Reynolds has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds and Reynolds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Sep 23, 2008

      Run away....

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since the merger, people have less work to do so it easy to leave work early or show up late if personal needs arise. The people I work with are still good but most of the long term Rey employees have left or are leaving. There is more focus on product than there ever was under old Reynolds, which is great since old Reynolds was terribly disjointed when it came to product focus. The new Reynolds is also good at employee camraderie building- the picnics, sports teams, etc. are much more than the old Reynolds would ever do. But, that seems to be a cover for the downside...

      Cons

      Since the merger, the hiring model is to bring in young college graduates, which is great if that is what you are. But if you are a long term employee who did not come from Houston, your options are very limited. Houston associates can do no wrong. Dayton associates... well, you're lucky we tolerate your presence in this company. There is only one way to do things- the Houston way (the headquarters of UCS- the company that bought Reynolds). While I mentioned product focus as a good thing about the new Reynolds, unfortunately, there will be far fewer customers to take advantage of them. Dealers despise Bob Brockman- he and his less than customer focused policies are driving them away.

      4.0
      Sep 18, 2008

      Decent pay, good benefits for college grads -- but with the cost of high turnover and unstable management.

      Tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lately Reynolds has made it a policy to hire mostly people who recently graduated from college. It was a good entry level position for me to get experience, and they were willing to take a chance on me despite limited knowledge in my field. The hiring process went fairly smoothly, and I was able to negotiate for the position I wanted. I feel that I have a solid amount of horizontal mobility and could fill a position in a large number of other departments if I expressed the interest. As a person in my mid-20s, I find that Reynolds' hiring practices means that there are many peers in my age group, so socialization is very easy. There are a number of intracompany sports leagues, an onsite gym, credit union, and cafeteria run by Aramark. The Christmas party is top-notch and there's a fun family cookout in the fall . At the Dayton headquarters, the building is brand new and the grounds are beautiful, and located in a spot right next to the Greene. Reynolds has a pretty good benefits package that kicks in after four months and a superb 401k match -- 100% of your first 6%. My personal experience is that mid-level management is spotty. Personally, I receive very little oversight or individual training. On the other hand, I am given a large amount of trust to do my job, so I don't have to worry about management breathing down my neck. I hear it's the opposite in different departments. We have regular staff meetings to communicate. I haven't been at the company long enough to comment decisively on promotion opportunities or raises, but so far I don't feel like any doors have been closed on me. From speaking with other employees, Reynolds sounds like they regularly give competitive raises. They do bi-annual performance reviews.

      Cons

      In 2006, Reynolds was acquired by a smaller competitor, UCS, and the merger has been rocky. There was a major management shakeup and there is visible animosity between the old-school Reynolds veterans and the new management from Houston. Many of the new policies have yet to be smoothly implemented. For example, the old attitude of the sales team was that Reynolds would bend over backwards to satisfy customers. Bob Brockman, by comparison, is a to-the-letter-of-the-contract type of businessman. Likewise, the UCS accounting team that was installed brought with it many of the accounting practices of a private company that Reynolds, formerly a public company, could never get caught doing. Turnover is very high at the company. I don't feel like I have much job security, but at least I'm not a temp or a freelance contractor. The pay is decent -- pretty good for the first job out of college. But it's probably well short of what someone with the same job description makes at other companies. The starting pay package is very similar to all fresh entry-level hires -- I've asked around. We replaced SAP with UCS's software product, Power. Power was designed for regional car dealerships, not nationwide software companies. As such, it's woefully underpowered (ironic, I know) to handle the tasks of the software it replaced. It may be free, but it's murder to productivity. Not only that, it has given most non-sales people a distinct dislike for our own product.

      1.0
      Sep 7, 2008

      Out of College...YES! As a career...NO!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Right out of college you can make decent money to start. You can travel if that is the kind of thing that you like to do. If you like and thrive on structure it may also be the place for you.

      Cons

      If you like being a corporate robot and micromanaged then this is the place for you. With the merger, Formerly UCS) all of the former "UCS" employees are getting promotions and keeping their current positions. Unfortunately all of the "REYNOLDS" employees are getting passed over for promotions or fired to make room for the "UCS" team.

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