RightCapital reviews

This role is marketed as an entry-level sales position where no experience is needed and all of the training will be provided. Your training lasts one week, they shove all of the information down your throat and then at the end of that week expect you to know how to sell the product, manage your pipeline, properly utilize your tech stack, and if you don't figure it out in the first 8 weeks you get the boot and they rehire and try again with the next person. The team leads for the SDRs do not make any calls or send any emails to prospects. Only 1/4 of the team leads was a top-performing SDR at the company. They also are breathing down your neck the whole time, and claim that "call count" is the only way they can know if we are working. They add very little value and delegate a majority of the training and guidance to the senior SDRs. The team as a whole prioritizes activity volume and sending out as many emails as possible. They need to see you make 120 calls even if you are booking more than enough demos to meet your quota. Hence the title of my review. This is not a sales job, this is a telemarketing job marketed as a sales job, and with the quotas of a sales job. There was actually one SDR on the team while I was there that booked a minimum 5 demos a day, making less than 50 calls/day, and he ended up leaving at the peak of his success at RC because the company would not listen to his suggestions and removed incentives to make him work more hours. There is also no collaboration between the SDR team and the Sales Associates/Executives which I thought was odd... especially seeing as we are one team working towards a common goal. Overall, the team feels very messy. The mid-level managers are happy coasting. The company seems to be okay with having an abysmal retention rate (51%). The product itself is one of the only positive things to say about RightCapital. For the most part - it sells itself.

The most dysfunctional SDR team in fintech. The team leads make zero calls and book zero meetings. Only one lead was a good SDR when they were in the role. The other two fabricate their stats, which is obvious if you check the CRM and adjust the settings. They also micromanage every chance they get. Adding little to no value and differing most of the labor the senior sdr's (who honestly should get paid more, they help me out a ton more than any team lead has). It is as if they want to be unlikeable and aggravating. They constantly prioritize call count over booking meetings, which makes no sense. The job is about booking demonstrations, yet they push making 120 calls a day to a list of mostly useless leads. It is literally all they talk about. 120 120 120 120 120. When there so many people on the team not hitting even close who are always at goal or at least above minimum. There was one SDR who made somewhere between 20-70 calls per day but consistently booked 5–10 meetings every single day for MONTHS. He sourced his own high-quality leads and booked them with ease. Meanwhile, the rest of us were still fed the “120 calls” propaganda, even though the data clearly showed the job is about quality over quantity. And the crazy part is HE LEFT, likely due to constant rule changes and a complete lack of motivation and incentives. Any other SDR/BDR role focuses on generating revenue by booking meetings. RightCapital, instead, cares about call count, sending emails, and pushing weak marketing content to financial professionals. Their SDR retention rate is 51%. One out of every two SDR hires leaves before reaching the three-month mark—and it’s not their fault. SDRs are not trained well enough on how to sell the product, and the quota makes zero sense. They do not give new hires enough resources to succeed early. They solely rely on the rest of the team (WHO NEEDS TO HIT QUOTA) to teach a new hire how to also hit their numbers. The head of the SDR team literally uses ChatGPT to send messages to the team and can’t even take a few minutes to write his own thoughts. He is lucky enough to be running the team. WE all know he COULD NEVER sell the software. Yet SDRs are required to personalize everything, or management is constantly breathing down our necks. There is also a horrible relationship between the SDR team and the sales associates/account executives. There is no collaboration at all. Sales associates can do anything and never get called out, while the SDR team is expected to be perfect. One sales associate has missed multiple demos—costing SDRs money—and faced zero repercussions. Overall, the SDR team is a mess. They are lucky the engineering team makes the software sell itself, because the sales side would be awful without it.