Rite Aid reviews

3.2

33% would recommend to a friend

(7,557 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,557 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 19, 2010
Recommend
CEO approval
Business Outlook

Pros

My co-workers are great and a lot of the regular customers are nice. They are the only reasons I stay.

Cons

HA...where to begin? Everyone makes different pay - employees there for more than 20 yrs make the same or less than new hires.... The amount of things management expects store personnel to do increases weekly while our hours go down. Stores end up fudging results just to look good, but the stores who are honest end up looking bad. Rite Aid spends too much money on whimsical programs instead of giving it to their employees who deserve it. Take ten...come on....nobody does this. How many millions did they spend on staffworks only to replace it a few years later with something else? Corporate has their heads in the ozone (from sitting on their fat wallets) and doesnt know what it really takes to work a store every day. Pharmacy has become nothing but a business to them. We are no longer health care. Doctors offices dont match prices from the dr down the street. They dont give out coupons for credit toward the next patient visit. They dont promise the patient will be seen in 15 minutes or less. Why do we as Rite Aid Pharmacists have to work under those coniditons? Each rx is a person's life, but we are graded on whether we have it ready in 15 minutes or less!!! Also 1 tech hour for every 10 rxs filled is an antiquated number. Consider 5 phone lines, a drop off counter, a pick up counter, 2 drive thru lanes, in store customers wanting advice, insurance issues which have quadrupled in the past couple years, counseling, and filling rxs.....seriously??? No way is that enough help. Accuracy is being compromised to meet payroll. That is not how I want any health care provider of mine to operate!

1.0
Jan 16, 2010
Recommend
CEO approval
Business Outlook

Pros

The only good thing is the money. Decent pay for the area, and it is a union shop, which protect the hourly worker somewhat.

Cons

Where to begin? Communication is a two way street so they prefer monologues. We talk, you listen! Associate respect is another fallacy they promote. I have been there over eight years and only the workers they like are treated with respect. Safety is a joke. They refuse to even fix the roof, which has been leaking longer than I have been there. Mary Sammons talks of culture change but it only gets worse each day. Morale has never been lower.

2.0
Jan 13, 2010
Recommend
CEO approval
Business Outlook

Pros

The work is decent and hours are always there to be able to work whenever you may need to work. I have worked here for over three years and the management has been great with working around my school sch.

Cons

The possibility of being able to move up within the business does not exist. I have often tried to applied to move up within the company but nothing seems to come my way.

Viewing 7465 - 7467 of 7,557 Reviews

Glassdoor has 7,735 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.