Rite Aid reviews

3.2

33% would recommend to a friend

(7,558 total reviews)

Matt Schroeder

20% approve of CEO

15% positive business outlook

Rite Aid has an employee rating of 3.2 out of 5 stars, based on 7,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rite Aid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

-NexGen system is more user-friendly than most competitors. -Rx volume not as high compared to other retail chains

Cons

Since Covid19: -we constantly had to worry about hiring pharmacy technicians due to increase in turnaround. -more than 50% of the technician candidates for interviews are "no shows" (waste of time on your days off) -overloading and prioritizing our workload with irrelevant tasks (vaccines, testing, MTMs, etc) when you can't do your main job which is dispensing medications. -when you ask your RPL for tech support due to staffing issues, you'll probably end up getting written up or get no answer -upper management lacks transparency -long wait times to have things serviced for your store (Ex. Took about 3 months to fix A/C units during the summertime when it would get to 94-98 degrees inside the pharmacy). -Upper management picks "favorites" and if your not 1 of those individuals then you will see them get the promotions even when your metrics are better or similar to the favored individuals.

4.0
Jan 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Most rite aid stores are god awful to work at, from what I’ve heard, but my store specifically is great in so many ways. We are a smaller store, but all of the employees are very good at what they do, and nice to be around. We have great relationships with all common customers, and it truly feels unique to work there. Also, the job is almost never too demanding.

Cons

Maybe it’s just our store, but being a sales associate working up front in the store, cashing people out, there are days where it is absolutely dead and you will be begging for something interesting to happen until you leave. It’s either dead, or insanely busy, and corporate limited our store’s hours, leaving us to usually only have one cashier at a time, and one manager. Sometimes can become overwhelming when all of that falls on you, but you get lots of freedom so it pays off

2.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

- It's not Walgreens/CVS - Best software

Cons

- Retail hell just like the other chains - One of the lowest paying companies for techs/assistants - Pharmacist pay also on the lower end. No raises either. - Corporate has extremely unrealistic expectations and is out of touch with reality. Becoming much more heavily metric-focused - No such thing as patient care anymore. Everything is about pushing scripts and immunizations to increase their bottom line. - No time for things like teaching patients how to use blood pressure cuffs or glucometers - Corporate looks for small ways to nickel and dime you as a manager/store - they will hound you on little things like carrying a little too much brand name inventory on hand or 1 person getting overtime and saying you're costing the company money and if 'everyone followed this protocol, the company could save over $100 million!!!' Yet corporate executives are the only people in the company that are still getting raises/bonuses and are paid the highest - Corporate lacks transparency in everything they do - Corporate will roll out new programs with no notice and then when bugs come up, tech support is non-existent. They want you to log a ServiceNow ticket for everything, but who has the time? - Corporate is absolutely abysmal when it comes to communication, planning and forward-thinking - There is absolutely NO sense of accountability in corporate. They just like to bounce emails back and forth saying so and so should be the person to reach out to. - Corporate is extremely reactive rather than being proactive. Often times it's far too late - Corporate does not listen to their employees or take our suggestions seriously - As a manager you will have minimal work/life balance. They expect you to be there for all inventory dates or store visits, whether you have PTO scheduled or not. But your divisional leader will always make up some excuse of why they cannot be there. - There was a recent Bloomberg article showing just how bad the financial outlook of this company is. They will be bankrupt in the near future if leadership does not get off it's butt and start moving in the right direction.

Viewing 166 - 168 of 7,558 Reviews

Glassdoor has 7,736 Rite Aid reviews submitted anonymously by Rite Aid employees. Read employee reviews and ratings on Glassdoor to decide if Rite Aid is right for you.