When I first joined RoadRunner I enjoyed it and was given the whole run down on how the company was one of a kind, had great benefits, and a great atmosphere, but as time went on I eventually started to see the truth. The company needs to improve on a lot of things to be taken seriously.
RoadRunner preaches that they are one of kind, that they are “seriously disrupting a billion dollar industry”, and that there are endless opportunities for uncapped commission and growth in your career. Be very cautious at any job that offers uncapped commission as it is only a buzzword to draw people in. The commission structure is a joke, and the base salary is very low. All of that coupled with a generic trash broker product means that it is a tough sell, and you will not be making a lot of money. No rolling commission is offered. Make a great sale that is worth a lot of money? Don’t expect to see any money from it besides the minimal amount you get when the deal first closes. You get nothing else from the sale you made working with RoadRunner in the long term.
There is nothing revolutionary, or even “environmentally friendly” about the company. When you look past the buzzwords and intentional misleading by upper Managment, you are left with a company that is a trash broker who can occasionally sell cardboard. I say occasionally because if a business does not have a trash contract but eagerly wants you to help them recycle their materials, we are told to say that we can’t work with them. RoadRunner is not a recycling company. They are a run of the mill trash broker that does a little recycling on the side.
Why does Managment say all these buzzwords and intentionally mislead applicants and employees? Because their main role is to take enough of the big waste haulers business so that they hopefully get bought out by one of these national trash haulers and are written a big check. They have been around for 4+ years and still brand themselves as a start up so that young kids will join at the hopes of being with a “booming” company. This couldn’t be further from the truth. Do not fall for the smoke and mirrors act.
Upper Managment is run by a bunch of guys who went to high school and college together. Because of the investors they have, the Managment will always only care about the bottom line, and that’s it. They routinely do not follow through on promises, and act as if any problem is everyone else’s but their own.
Lower Managment or “sales coaches” are previous BDR’s who did well, but have no experience whatsoever on how to run a team. Because of this, their default method of running people lower than them is to micro manage. The atmosphere is almost that of a high school, with the sales coaches watching your every move, and constantly bringing you aside to speak with you 1 on 1 for every detail.
Once you are there a few months you learn the ins and outs of the role very well, and are just as experienced as the sales coaches, yet they constantly give off a demeanor of superiority to you. Their role is almost that of a babysitter.
The benefits at RoadRunner are almost nonexistent. You are promised “15 days of PTO” which is a normal amount on paper. However, this PTO is accrued, which means you get 10 hours for every month you work (you start out with 0 hours). These hours have to be used for everything from sick days, to mental health days, to doctors appointments. You have a car problem and say you’ll be in by 10? You have to take a half day of PTO. You feel extremely ill and have the flu? You have to take PTO. This means that if you are ever stricken with a personal emergency, or illness, you have to take precious PTO that you could have used for family vacations or other personal time that is crucial to many people’s personal lives. It is not hard to have PTO and sick days differentiated, or even take off pay for sick days. It is a routine thing that almost any other company does.
Besides the PTO, there are no other benefits besides run of the mill health, vision, and dental insurance (with extremely high copays at that). No 401k, no separate sick days, nothing else.
Work life balance is not good either. Be prepared to work 8:30-5:30 every day, while prospecting for 1-2 hours either before or after work every day as well. They’ll occasionally let you out at 5 on Fridays, instead of 5:30. A whopping half hour early.
Hours are long and monotonous with there being nothing of substance to the BDR role besides making 70 cold calls a day. You are cold calling about brokering trash and that is it.
This company has all the fun of intense pressure to perform, and high responsibility without the compensation to make up for it. Which begs the question, is it even fun to begin with?
